Typical Roles at a Campground

A campground’s staffing requirements will change depending on the type of campground and the nature of amenities offered. The smallest campsites offering the most rustic of experiences may only require the owner, and possibly their family, to run daily operations. More elaborate campsites, including “glamping” businesses (a portmanteau of glamour and camping) will require more extensive staff depending on their offerings. Some campsites offer boat rentals, educational classes for kids, or fitness lessons. Larger campgrounds may have additional administrative staff to manage reservations, accounting, human resources, etc.

Campground Manager

The manager, if they are not the owner, runs the operational aspects of the campground. Salary can change greatly depending on how large the campground is.

Salary: $40,000

What Does This Role Entail?

  • Greet guests and manage reservations
  • Hire and schedule staff
  • Supervise maintenance and logistics of supplies

Who to Look For:

  • Experience in the hospitality industry
  • Experience managing staff

Maintenance Technician

Maintenance technicians repair and replace equipment and infrastructure around the campsite.

Salary: $30,000

What Does This Role Entail?

  • HVAC, plumbing, and carpentry work
  • Basic electrical work
  • Landscaping work
  • May also perform general custodial duties around the campground

Who to Look For:

  • Facilities maintenance experience
  • Availability during non-standard work hours (in case of emergencies)

Activity Director

An activity director develops and leads a range of activities for the campground. Depending on the campground’s specialty, these may be oriented towards children, fitness, religion, etc.

Salary: $15/hr

What Does This Role Entail?

  • Develop activities and lesson plans
  • Lead groups through the activities
  • Tailor lessons to specific people’s needs

Who to Look For:

  • Teaching experience
  • Enthusiastic, positive attitude
  • Passion for the outdoors

Campground Hiring Tips

Hiring employees can seem like a nerve-wracking process, but it doesn't have to be. We break the process down into four basic steps: (1) Planning; (2) Recruiting; (3) Interviewing; and (4) Completing the Hire. Here are some tips for each phase of the process

Plan to Staff Your Business

Staffing requirements will scale along with the number of campsites and scope of amenities offered. Some campgrounds specialize in religious activities, senior accommodations, or family-friendly events, among many others. These specialties will dictate what specific staff you’ll need to hire.

You’ll want to pay particular attention to hiring the activity directors who will be frequently interacting with the guests. Those amenities will be a big lure that draws guests to campground so they’ll be expecting top-notch service. Hire activity directors who are enthusiastic, reliable employees who will improve your business’s image.

The owner can take on as many responsibilities that they want: smaller campgrounds can even be run entirely by the owner (and perhaps their family). Once the operation expands however, maintenance personnel need to be hired, and eventually a general manager for the campground.

Develop a Recruiting Strategy

Most candidates can be recruited through traditional means such as online job boards for flyers. Activities directors in particular can be recruited from a variety of related fields such as sales or retail because these jobs require the same soft skills used when interacting with people and leading groups. Other jobs at the campground can involve recruiting people from retail environments if their job requires a lot of guest interaction.

Interview with Confidence

If you take your time during the planning and recruiting phases of the process, you will likely end up with many qualified candidates.

Nonetheless, it is perfectly natural for a new business owner to be a bit anxious the first time hiring employees. Don’t forget that the interview is just a chance to get to know an applicant and to give them an opportunity to learn more about the role and the business. Also, it might help to remember that they are probably even more nervous than you are!

Throughout the interview process, it may help to keep in mind that most campgrounds look for activity directors who are:

  • Enthusiastic about working with groups
  • Friendly and outgoing
  • Able to inspire others to have fun

Here are some sample interview questions that will help you learn more about the character of your interviewees:

  • Tell me about one of your favorite team-building activities.
  • Talk about a time you’ve had to perform a job while under stress.
  • How would you deal with a guest who wasn’t having fun?

Be Familiar with Hiring Laws

After selecting a job candidate, there are certain steps you will need to follow to complete the hiring process. Check out our Hiring Compliance Checklist for a step-by-step guide to the legal aspects of hiring employees.

One of the most important steps is to classify your new hire as an employee or an independent contractor. Become familiar with IRS guidelines on this matter, as there are serious consequences for misclassifying an employee as an independent contractor.

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For more details, please refer to our guide on the topic, Contractors vs. Employees: What You Need to Know. We also provide templates for the essential hiring forms you will need.

Set Up Payroll

Once you have a growing team of employees, it's time to set up your payroll. Using a payroll service provider saves you time for running your business, and also helps ensure that you comply with important federal requirements such as employee tax withholding.

To help our readers save money and grow their business, we negotiated a 20% discount for you with payroll provider ADP, the most popular small business provider in the country.

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Try ADP and get 20% off payroll services for your business.

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