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A clothing boutique is generally much smaller than a regular clothing retailer, and it creates a more intimate environment. You attract customers who are looking for very specific styles and kinds of clothing with your boutique. Since many customers stick to their own styles, it is likely that satisfied customers will return to your business. It is important to form relationships with these regular customers, as their recommendations and satisfaction can contribute to your boutique's success.
Who is this business right for?
This a business best suited for those with a real passion for what they sell. Fashionable individuals are a natural fit to help showcase the very products that they sell, while those with a formal education or background in business may experience success more swiftly. And because the job involves selling clothes to those who may be overly critical of their appearance, being a "people person" is a real asset.
What happens during a typical day at a clothing boutique?
Many of the day-to-day activities at a clothing boutique involve interacting with customers. This ranges from greeting them, making small talk, answering their questions, and generally guiding them to clothing and styles that are well-suited for that customer. Other activities involve the clothing itself, such as managing stock, displaying everything in an attractive way, storing and receiving any clothing deliveries, and making sure everything displayed has a price tag. Other activities may include designing and mounting attractive displays and helping to ensure the security of your store.
What is the target market?
In some ways, one of the most preferred customers is the kind who is indecisive. As opposed to the customers who say they are "just looking" and want to be left alone, the undecided customers are willing to make a purchase but are unsure what it should be. By being genuine and honestly helpful, you can simultaneously secure a sale and a loyal customer relationship. Similarly, so long as they don't distract you from other customers, chatty customers are good because they already feel as if they have a relationship with you. This will promote regular visits, and they are more likely to trust your advice when you recommend a particular outfit.
How does a clothing boutique make money?
On the most basic level, a clothing boutique makes money by selling clothing and other goods. This involves buying clothes as cheaply as possible and then marking the price up a certain amount in order to create your profit margin. This may mean scouring online sales for great deals or possibly partnering with other boutiques or businesses to order certain items in bulk. However, you may want to be wary of doing this, because selling relatively unique and hard-to-find items is one of the chief attractions of a clothing boutique.
What is the growth potential for a clothing boutique?
Overall, the growth potential for a clothing boutique is strong. Recent research indicates that clothes sales in the United States were up by seven percent in 2016. More interestingly, sales of women's plus-sized clothing rose by 17 percent. This would indicate there is great growth potential for smaller clothing boutiques that cater to demographics that are often overlooked by major retailers.
What are some skills and experiences that will help you build a successful clothing boutique?
Some of the skills that will help you build your clothing boutique include being organized and self-motivated. You must be comfortable talking with strangers and initiating a friendly relationship with them. The job revolves around sales and marketing, most of which you'll be doing yourself, so skill and experience in those areas are important.
A keen eye for fashion and attention to current fashion trends are also important. These can be easily cultivated by keeping up with fashion magazines and other outlets focusing on fashion.
What are the costs involved in opening a clothing boutique?
The exact costs of opening a clothing boutique vary based on your size and location. Some veteran boutique owners recommend not starting with anything less than $50,000 in financing, while others claim that $150,000 or even $200,000 are much more appropriate. What goes into this cost? It covers acquiring a storefront and setting up utilities as well as acquiring an appropriate level of insurance for your business. You will need to pay any city and state-specific licensing fees, permitting fees, and anything else required. You will need to furnish and decorate the interior of your boutique in an interesting way and spend money on professional marketing, ranging from signs and logos to ads you take out throughout the city. And, of course, you must buy the clothes themselves, which is a variable cost because the more you order, the more you'll pay. At the same time, however, the greater variety of clothes you have to offer, the more customers you can appeal to, so a healthy starting inventory is good.
Read our clothing boutique purchasing guide to learn about the materials and equipment you'll need to start a clothing boutique, how much to budget, and where to make purchases.
What are the steps to start a clothing boutique?
Once you're ready to start your clothing boutique, follow these steps to ensure that your business is legally compliant and avoid wasting time and money as your business grows:
- Plan your business. A clear plan is essential for success as an entrepreneur. A few important topics to consider are your initial costs, your target market, and how long it will take you to break even.
- Form a legal entity. Establishing a legal business entity prevents you from being personally liable if your clothing boutique is sued.
- Register for taxes. You will need to register for a variety of state and federal taxes before you can open for business.
- Open a business bank account. A dedicated checking account for your clothing boutique keeps your finances organized and makes your business appear more professional to your customers.
- Set up business accounting. Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.
- Obtain necessary permits and licenses. Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.
- Get business insurance. Insurance is highly recommended for all business owners. If you hire employees, workers compensation insurance may be a legal requirement in your state.
- Define your brand. Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.
- Establish a web presence. A business website allows customers to learn more about your company and the products or services you offer. You can also use social media to attract new clients or customers.
Select your state below for an in-depth guide on completing each of these steps in your home state.
Where can I find a business mentor?
One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.
Having a support network in place to turn to during tough times is a major factor of success for new business owners.
Recommended: Fizzle.co offers video courses and a supportive online community of like-minded entrepreneurs. Try one month membership for for free.
What are some insider tips for jump starting a clothing boutique?
Keeping abreast of national and international trends means you can sell clothes to those who want to be on the cutting-edge of fashion. Developing and sticking to a particular theme also helps create brand awareness for your customers and sets you apart from other businesses. Finally, to the degree that you can choose your location, try to set up near a busy retail store that sells something other than clothes, allowing you to reap the benefits of their traffic.
How to promote & market a clothing boutique
There are many ways to promote and market your clothing boutique. These include traditional advertisements such as print, which is helpful to both mail out to prospective customers and to have something physical to hand walk-in customers. Catchy store displays are vital in attracting the attention of those walking by your business, while radio advertisements are a good way to reach those who are driving around shopping. Finally, don't underestimate the importance of a solidly-designed website and social media page. Many boutique shoppers are young, and they prefer being able to browse your store and interact with you online, which also lets you encourage them to show off your latest styles in pictures marked with a custom hashtag unique to your store.
Recommended: Get started with local advertising for your business with a $300 credit from Yelp.
How to keep customers coming back
One of the classic ways to to attract and retain clothing boutique customers is to offer special promotions. These might include offering standard coupons or, better still, a free gift or small item with their next purchase, encouraging them to return. You may consider offering semi-regular sales on special kinds of items, which can lure in customers that were on the fence about buying before. Encouraging your customers to register their information with you means you can also keep them in the loop via email or text. There are also apps such as FiveStar where you can allow customers to build points to use towards discounts or other benefits, and you can text customers special offers with this system to encourage them to return to your store.
How and when to build a team
Because a clothing boutique is typically small, deciding when to build a team is mostly a matter of determining when there is too much business for you to handle by yourself. You might base this decision on factors such as deciding to stay open later on weekends (thus, requiring more people) or simply if you need to invest more of your time growing the business and less of your time on the sales floor.
It is important, when adding people to your team, to ensure that your new employees are as passionate about clothing and people as you are. This ensures that you continue to offer customers the best possible experience.
State & Local Business Licensing Requirements
Certain state permits and licenses may be needed to operate a clothing boutique. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits.
Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, check out our informative guide, Sales Tax for Small Businesses.
Clothing boutiques may also wish to look into applying for a resale certificate, which allows retailers to purchase goods intended for resale without paying sales tax.
In addition, certain local licensing or regulatory requirements may apply. For more information about local licenses and permits:
- Check with your town, city or county clerk’s office
- Get assistance from one of the local associations listed in US Small Business Associations directory of local business resources
In order to play music in a business setting, as many clothing stores do, permission must be acquired from the composer or license holder. Typically, it is possible to obtain a “blanket” license allowing a businesses to play music owned by a large catalog of artists and recording studios. Such licenses can be obtained from Performance Rights Organizations, such as ASCAP or BMI.
Certificate of Occupancy
A clothing boutique may be run out of a physical location instead of online. Businesses operating out of a physical location typically require a Certificate of Occupancy (CO). A CO confirms that all building codes, zoning laws and government regulations have been met.
- If you plan to lease a location:
- It is generally the landlord’s responsibility to obtain a CO.
- Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a clothing boutique
- After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening, it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.
- If you plan to purchase or build a location:
- You will be responsible for obtaining a valid CO from a local government authority.
- Review all building codes and zoning requirements for your business’ location to ensure your clothing boutique will be in compliance and able to obtain a CO.
Trademark & Copyright Protection
If your business will sell original clothing, it will be especially important to receive copyrights and or trademarks in relation to your brand name, logos, etc. Here is a comprehensive overview of trademark law from the United States Patent & Trademark Office.
How much can you charge customers?
Typically, the clothes you sell should be marked up between 50 and 65 percent from their wholesale price in order for you to receive a decent profit. This effectively lets you calculate the exact price you sell each item of clothing for. One recommended calculation to determine the price is to take what you paid for the item and divide it by 100 minus markup percentage and then multiplied by 100. Thus, if you were selling designer jeans that you acquired for $30 at a 60 percent markup, you'd want to charge $75 for this item.
What are the ongoing expenses for a clothing boutique?
The most obvious ongoing expenses for your boutique will be rent and utilities, followed by the appropriate property taxes for your location. You will need to pay any employees an appropriate wage each month. You should also be advertising each month, though the exact cost of this will vary based on the forms of advertising you primarily use. If you take credit cards (which is highly recommended), you will be paying transaction fees on those transactions every month. Finally, you must always be receiving new stock while finding creative ways to sell old stock; for a clothing boutique in particular, you don't want to be stuck selling last year's fashions.
How much profit can a clothing boutique make?
A clothing boutique is potentially very profitable. The gross profit margins of apparel retail have leapt up in recent years, going from just above 36 percent in 2014 to almost 81 percent in 2015. Generally, retail rides the waves of the economy, so as more people acquire more jobs and money, they are more likely to buy clothes.
How can you make your business more profitable?
One way to make your business more profitable is to make it smaller. Most of the above assumes you are opening a traditional brick-and-mortar store somewhere. However, you can run a boutique in a small kiosk or online and dramatically reduce some of the startup and ongoing costs. If you have the skills and creativity, you can also create your own clothing line and sell it via your own store. This is a bit of a gamble since customers like traditional brands, but it lets you pocket more of what you sell when it comes to your own stuff. Finally, don't be afraid to adjust your theme or niche as time goes on. It's possible to be too specific as well as too general, so you must find the sweet spot of having a niche specialty that is still enjoyed by many different customers!