Typical Roles at a Roller Skating Rink


A roller rink is a family friendly environment that is often busy, and therefore will likely need more than one employee to start off with. The roles to fill include manager, rink attendant, and maintenance worker.

Manager

This is the first role you’ll need to think about when building your team. In many cases, the business owner can act as his/her own general manager.

Typical Salary: $35,000 per year

What Does This Role Entail?

  • Hiring and scheduling employees
  • Keeping track of inventory
  • Planning events
  • Adhering to health and safety standards
  • Ensuring customer satisfaction  

Who to Look For:

  • Previous management experience
  • Able to manage customers’ complaints
  • Available for many shifts, as they are an integral part of everyday business

Rink Attendant

The attendants are the primary employees to interact with the customers.

Typical Salary: $10 per hour

What Does This Role Entail?

  • Fitting customers for skates
  • Cashier duties
  • Operating music for the rink
  • Organizing events
  • Running the concession stand, if there is one

Who to Look For:

  • No specific education level necessary
  • Customer service experience strongly preferred

Maintenance worker

Maintenance workers keep the rink clean and safe.

Typical Salary: $10 per hour

What Does This Role Entail?

  • Cleaning the rink
  • Tidying up after customer food or drink spills
  • Maintenance for speakers and other equipment

Who to Look For:

  • No specific education level or experience necessary
  • Able to lift heavy objects

Roller Skating Rink Hiring Tips


Hiring employees can seem like a nerve-wracking process, but it doesn't have to be. We break the process down into four basic steps: (1) Planning; (2) Recruiting; (3) Interviewing; and (4) Completing the Hire. Here are some tips for each phase of the process

Plan to Staff Your Business

The most important aspect of your roller rink is great customer service. This will set you apart from other rinks and help generate return customers. Most rinks are family friendly, so keep this in mind when planning out your business model. Early on, the business owner could potentially fill all of the above roles, but once the amount of customers becomes overwhelming, they should hire a rink attendant.

Develop a Recruiting Strategy

With the exception of the manager, rink employees do not need any specific qualification, so consider hiring local high school or college students. Since rinks are often community gathering places, advertise job openings around town and you will likely get plenty of interest.

Interview with Confidence

If you take your time during the planning and recruiting phases of the process, you will likely end up with many qualified candidates.

Nonetheless, it is natural for a new business owner to be a bit anxious the first time hiring employees. Don’t forget that the interview is just a chance to get to know an applicant and to give them an opportunity to learn more about the role and the business. Also, it might help to remember that they are probably even more nervous than you are!

Throughout the interview process, it may help to keep in mind that most roller skating rinks look for employees who are:

  • Friendly and good at interacting with the community
  • Organized and good at event planning
  • Punctual and reliable
  • Good with kids

Here are some sample interview questions that will help you learn more about the character of your interviewees:

  • How would you handle an altercation between customers?
  • Where do you see yourself in five years time?
  • Do you enjoy working in a team?
  • How would you like to see the rink play a role in the community?

Be Familiar with Hiring Laws

After selecting a job candidate, there are certain steps you will need to follow to complete the hiring process. Check out our Hiring Compliance Checklist for a step-by-step guide to the legal aspects of hiring employees.

One of the most important steps is to classify your new hire as an employee or an independent contractor. Become familiar with IRS guidelines on this matter, as there are serious consequences for misclassifying an employee as an independent contractor.

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For more details, please refer to our guide on the topic, Contractors vs. Employees: What You Need to Know. We also provide templates for the essential hiring forms you will need.

Set Up Payroll


Once you have a growing team of employees, it's time to set up your payroll. Using a payroll service provider saves you time for running your business, and also helps ensure that you comply with important federal requirements such as employee tax withholding.

To help our readers save money and grow their business, we negotiated a 20% discount for you with payroll provider ADP, the most popular small business provider in the country.

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Try ADP and get 20% off payroll services for your business.

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