A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. independent activity
- Who the employee will report to (or vice versa)
Below is our cab driver job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Cab Driver Job Description
Our cab drivers provide a high level of customer service while bringing customers to their chosen destinations in a timely manner. Drivers are responsible for picking up customers and taking them to their drop-off locations via the most efficient route possible. Cab drivers are expected to provide excellent customer service throughout customers’ rides, for customer service is a main reason why people choose to hail one of our cabs rather than a ride-sharing driver.
- Picking up customers at requested times and locations
- Picking up customers trying to hail a ride when no one is in the cab
- Responding to dispatchers’ requests for cabs
- Driving customers to their destinations via the shortest/quickest route
- Adjusting routes for daily traffic patterns, ongoing construction, and known accidents
- Operating the cab meter for each ride and collecting payment
- Assisting customers with their bags and luggage
- Determining customer interest in conversation and engaging them appropriately
- Keeping the cab’s exterior and interior clean and presentable
- Refilling the fuel tank and having the cab serviced when necessary
- Reporting any accidents or other incidents according to company protocol
- Maintaining accurate driving logs
Necessary Skills & Qualifications:
- Currently licensed to drive a taxi cab in the state
- Clean driving record
- Professional appearance
- Good communication skills
- Commitment to providing excellent customer service
- Ability to lift suitcases and other luggage
- Detailed knowledge of local geography and roadways
- Flexible availability, including nights and weekends
- Willingness to pass a drug screening and background check
Preferred Skills & Qualifications:
- 2+ years of experience driving a taxi cab
- Willingness to work major holidays and events
- Bilingual in English and another language
ENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.