Delivery Driver Job Description

Finding qualified, reliable individuals to join your staff is an essential step in growing your business. We’re here to make the hiring process as easy as possible for you. In this guide, we’ll cover all of the following:


WHAT TO INCLUDE IN A JOB DESCRIPTION

A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.

1. COMPANY OVERVIEW


Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?

Some useful things to include here are:

  • Core company values
  • Mission statement
  • Brief history of your organization
  • Anticipated growth
  • Business goals

 

2. JOB OVERVIEW


In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.

3. RESPONSIBILITIES


This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.

4. NECESSARY SKILLS & QUALIFICATIONS


List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.

5. PREFERRED SKILLS & QUALIFICATIONS


List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.

6. WORK ENVIRONMENT


Describe the environment in which the applicant would be spending most of their time. In this description, include information about:

  • Company culture
  • Pace of work
  • Amount of collaborative vs. independent activity
  • Who the employee will report to (or vice versa)

Delivery Driver Job Description

Below is our delivery driver job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.

Delivery Driver Job Description

Job Overview:

Our delivery drivers are responsible for transporting our product to its appropriate destination. They need to be extremely careful people, both when on the road and when handling the merchandise. They may be asked to keep track of payments, load and unload heavy pallets using a forklift, and complete appropriate paperwork for all deliveries. We need our drivers to adhere to the highest of safety standards. They should be able to complete all drop-offs within their allotted time frame. Drivers may need to think quickly in the event of a road closure or other unpredictable emergency to ensure their own safety as well as the safety of company equipment and goods.

Responsibilities:

  • Loading goods onto transportation vessels according to protocol
  • Operating forklifts or other heavy machinery to ensure the safe handling of goods
  • Driving vehicles to scheduled destinations and completing deliveries in a timely manner
  • Answering client questions, soliciting feedback, and resolving complaints
  • Following routes and making emergency detours when necessary
  • Logging activity and keeping official paperwork for future review
  • Collecting payments upon delivery
  • Promoting new products to relevant clients
  • Following Department of Transportation safety standards at all times
  • Inspecting vehicle and alerting supervisor of any hazards

Necessary Skills & Qualifications:

  • At least 1 year of experience as a professional driver
  • Comfortable working with modern delivery technology
  • Excellent problem-solving skills
  • Basic bookkeeping and account skills
  • Strong customer service background
  • Valid professional driver’s license
  • Ability to pass a background check
  • High school diploma

Preferred Skills & Qualifications:

  • Associate degree in a business-related field
  • Experience working in all weather conditions
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3 STEPS TO TAKE WHEN HIRING EMPLOYEES

ENSURE LEGAL COMPLIANCE


Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.

SET UP PAYROLL


Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.

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We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.

Sign up now

ACQUIRE WORKERS' COMP INSURANCE


Workers’ compensation insurance provides financial and legal protection for your business and its employees.

Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.

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Find out how much the right insurance will cost you.

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