Flight Attendant Job Description

Finding qualified, reliable individuals to join your staff is an essential step in growing your business. We’re here to make the hiring process as easy as possible for you. In this guide, we’ll cover all of the following:


WHAT TO INCLUDE IN A JOB DESCRIPTION

A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.

1. COMPANY OVERVIEW


Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?

Some useful things to include here are:

  • Core company values
  • Mission statement
  • Brief history of your organization
  • Anticipated growth
  • Business goals

 

2. JOB OVERVIEW


In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.

3. RESPONSIBILITIES


This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.

4. NECESSARY SKILLS & QUALIFICATIONS


List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.

5. PREFERRED SKILLS & QUALIFICATIONS


List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.

6. WORK ENVIRONMENT


Describe the environment in which the applicant would be spending most of their time. In this description, include information about:

  • Company culture
  • Pace of work
  • Amount of collaborative vs. independent activity
  • Who the employee will report to (or vice versa)

Flight Attendant Job Description

Below is our flight attendant job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.

Flight Attendant Job Description

Job Overview:

Our company is searching for an outgoing, energetic, and motivated individual for the position of flight attendant. Flight attendants are some of the most important members of an airline’s staff since they work with both the airline crew and the general public. You will be expected to become the face of our airline, working with customers to keep them both safe and comfortable. The ideal candidate will be able to maintain a positive attitude, professional demeanor, and strong customer service focus through long hours on their feet in tight quarters. In return, you will be given the opportunity to travel the world.

Responsibilities:

  • Work with pilots and flight crew before each flight to review weather conditions, flight safety and emergency protocol, and any special passenger needs
  • Inspect aircraft to ensure all safety equipment is in place and in working order
  • Greet passengers and assist them with boarding and stowing of carry-on luggage
  • Provide a safety presentation for passengers before take-off
  • Provide refreshments for passengers and ensure they have a comfortable flight
  • Assisting pilots and conduct regular safety checks
  • Remove all trash from the cabin and prepare passenger for landing
  • Assist passengers in disembarking from the aircraft

Necessary Skills & Qualifications:

  • High school diploma or equivalent
  • Minimum of three years of customer service experience
  • Ability to work in confined spaces
  • Ability to physically handle working while in flight
  • Physically fit and able to lift a substantial amount of weight
  • Excellent interpersonal skills and a calming demeanor
  • Ability to attend training, attain certification, and pass a medical and background check

Preferred Skills & Qualifications:

  • Associate degree from an accredited college or university
  • General knowledge of geography and flight destinations
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3 STEPS TO TAKE WHEN HIRING EMPLOYEES

ENSURE LEGAL COMPLIANCE


Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.

SET UP PAYROLL


Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.

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We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.

Sign up now

ACQUIRE WORKERS' COMP INSURANCE


Workers’ compensation insurance provides financial and legal protection for your business and its employees.

Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.

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Find out how much the right insurance will cost you.

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