A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
3. RESPONSIBILITIES
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. independent activity
- Who the employee will report to (or vice versa)
Below is our rink attendant job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Rink Attendant Job Description
Job Overview:
Our rink attendants ensure that customers have a fun and safe time when they come to skate. During open skates, attendants help customers get set up with skates if they’re renting and supervise everyone in the rink. When the rink is rented for a specific activity, attendants make sure the team or organization has everything they need. In addition to these two primary items, attendants also help organize events (e.g. birthday parties) and assist with the rink’s maintenance.
Responsibilities:
- Checking the rink and skates for potential safety issues
- Welcoming customers and helping them get set up for skating
- Assisting customers who need help skating by providing aids, tips, etc.
- Properly caring for rented skates and other gear that customers borrow
- Following all safety protocols and responding appropriately in the event of an emergency
- Answering customers’ questions and addressing any concerns
- Helping ensure that customers enjoy their time skating
- Taking rink reservations via phone and email
- Assisting with basic rink maintenance
Necessary Skills & Qualifications:
- 1+ years of experience working in a customer service setting
- Familiarity with skating
- Personable and customer-service oriented
- Team-oriented work ethic
- Ability to follow all safety protocols
- High school diploma or equivalent
Preferred Skills & Qualifications:
- 1+ years of experience working at a skating rink
- Certification in CPR and/or basic first aid
- Flexible availability, including nights and weekends
Create a free account with ZipRecruiter to post this job description to their online job board.
Post to ZipRecruiterENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.