A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. independent activity
- Who the employee will report to (or vice versa)
Below is our senior account manager job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Senior Account Manager Job Description
Our senior account manager is in charge of helping our sales team however they can. They’re expected to help close deals, train new account managers, and analyze sales to learn more about company patterns. They’ll not only need to manage current, day-to-day activities but also forecast future products and services that will serve our customers. The senior account manager should have relationships with all of the customers under their purview to ensure that they’re always getting the service they need. They’ll need excellent communication and sales skills while on the job.
- Hiring, training, and managing account team
- Building strong sales relationships
- Analyzing sales patterns to determine the root cause of numbers
- Conducting formal reviews and training sessions with a team
- Suggesting new products and services based on results
- Building relationships and seeking out new leads
- Adjusting compensation packages within the department budget
- Driving revenue and growing client base
- Generating sales targets and tracking key metrics
- Resolving high-level sales disputes or discrepancies
- Running sales reports and presenting findings to management
Necessary Skills & Qualifications:
- At least 5 years of experience in an account manager role
- Hands-on experience with CRM software
- Strong problem-solving abilities
- Ability to track key metrics
- Excellent customer service skills
- Outstanding written and verbal communication
- Bachelor’s degree in marketing, sales, or a related field
Preferred Skills & Qualifications:
- Formal sales certification
- Familiarity with project management principles
ENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.