Server Job Description

Finding qualified, reliable individuals to join your staff is an essential step in growing your business. We’re here to make the hiring process as easy as possible for you. In this guide, we’ll cover all of the following:


WHAT TO INCLUDE IN A JOB DESCRIPTION

A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.

1. COMPANY OVERVIEW

Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?

Some useful things to include here are:

  • Core company values
  • Mission statement
  • Brief history of your organization
  • Anticipated growth
  • Business goals

 

2. JOB OVERVIEW

In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.

3. RESPONSIBILITIES

This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.

4. NECESSARY SKILLS & QUALIFICATIONS

List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.

5. PREFERRED SKILLS & QUALIFICATIONS

List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.

6. WORK ENVIRONMENT

Describe the environment in which the applicant would be spending most of their time. In this description, include information about:

  • Company culture
  • Pace of work
  • Amount of collaborative vs. independent activity
  • Who the employee will report to (or vice versa)

Server Job Description

Below is our server job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.

Server Job Description

Job Overview:

Our restaurant is looking to add to our courteous and professional wait staff. As a server, you will be the face of the company, ensuring that each guest has a positive service experience. The ideal candidate is sensitive to the needs of our customers and willing to go the extra mile to keep each guest comfortable, welcome, and well-attended to.

Responsibilities:

  • Providing exceptional service for every guest
  • Presenting menu and daily specials, answering guest questions, and offering food and beverage suggestions
  • Taking orders and delivering food to guests in a timely manner
  • Ensuring that food is delivered as described and properly presented
  • Handling customer complaints or issues with a positive attitude, notifying management whenever necessary
  • Adhering to high standards of cleanliness, pre-bussing tables when possible
  • Delivering guest checks and accepting cash and credit card payments
  • Looking for ways to increase table turns without sacrificing quality of service
  • Assisting staff in maintaining a clean and safe environment
  • Providing responsible service of alcoholic beverages
  • Reporting to work in uniform and on time

Necessary Skills & Qualifications:

  • Serving experience in a restaurant, conference center, or hotel
  • Must be of legal age to serve alcoholic beverages
  • Strong verbal communication skills with a customer-oriented approach
  • Ability to work under pressure, servicing the needs of multiple customers at once
  • Ability to problem solve and make quick decisions under pressure
  • Experience handling cash and credit card transactions
  • Knowledge of proper food safety and handling procedures
  • Clean appearance
  • Reliable transportation
  • Ability to work in a team environment
  • Ability to stand for long periods of time
  • Ability to lift up to 50 lbs
  • Ability to work evenings, weekends, and holidays

Preferred Skills & Qualifications:

  • High school diploma or equivalent
  • Food safety certification
  • Flexible schedule
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3 STEPS TO TAKE WHEN HIRING EMPLOYEES

ENSURE LEGAL COMPLIANCE

Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.

SET UP PAYROLL

Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.

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We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.

Sign up now

ACQUIRE WORKERS' COMP INSURANCE

Workers’ compensation insurance provides financial and legal protection for your business and its employees.

Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.

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Find out how much the right insurance will cost you.

GET A QUOTE