Jeremy Spindler | Founder/Owner/Head Confectioner
Q: Why did you start your business?
A: I have always loved making candy and working with chocolate. It began as a childhood hobby and blossomed into a passion as an adult. The business began as a side gig out of my home in November of 2011, and grew steadily from there. By 2014, we were too big for our house and opted to move into a storefront in North Cambridge, Massachusetts.
Q: What are some key factors or decisions that contributed to the success of your business?
A: I think our success can be narrowed down to two things. One, I strived to provide the best tasting and freshest product I could deliver. Two, I didn't force growth in any way. We grew largely through word of mouth, and at a pace we could manage.
Q: What are some challenging aspects of your business?
A: When you are a small business with only one or two employees you have to tackle a variety of things. I am the head candy maker, packager, customer service representative, marketing department, accountant, online sales manager, and janitor. I am also the HR department, and do all of our ordering and deliveries. It's a lot to have on your plate. However, as the business grows some of these things can be handed off to other people, so it is a comfort to know that this is a temporary stage.
Q: Do you feel you made any serious mistakes as you were starting or growing your business? Knowing what you know now, what would you have done differently?
A: Due to our slow and managed growth rate, we have been able to think carefully about every move and avoid any serious mistakes or pitfalls. The one aspect that was particularly frustrating was navigating the permitting and zoning regulations in starting a brick and mortar shop. When you don't have a team of lawyers fighting for you it is easy to get caught in some regulation grey areas. Because of this we had to delay our opening by about 3.5 months.
Q: What other advice or words of inspiration would you like to share?
A: Being a small business owner can be very rewarding; however, it is more work than you can possibly imagine. Think hard about the life you want to have. I'd recommend talking to other business owners in fields similar to your own, as well as owners of businesses drastically different than yours. Everyone's experience is different and the more people you can talk to, the more prepared you will be.
About Spindler Confections
Spindler Confections produces small-batch hand-made chocolates, caramels, brittles, and other candies. Our products can be purchased at our storefront in Cambridge, MA, or online during the cooler months. We also offer custom party/wedding favors, classes, and corporate gifts.
"I have always loved making candy and working with chocolate. It began as a childhood hobby and blossomed into a passion as an adult."—Jeremy Spindler