AT&T Toll-Free Number

1-800-331-0500 (Click to Call)

Hours of Operation:
Monday–Friday: 7 a.m.–8 p.m. CT
Saturday and Sunday: 8 a.m. - 8 p.m. CT

AT&T is a telecommunications holding company that provides phone, internet, and television services. Its corporate headquarters are located at 208 S Akard St, Dallas, TX 75202. The company was founded in 1983. 

AT&T Customer Service

The easiest and fastest way to reach their customer service center is to call their toll-free number

You can also live chat through an internet connection using your mobile device with a representative 24/7.

How to Reach their Customer Service:

  1. Call 1-800-331-0500
  2. After the system informs you that the call will be recorded, it will ask “how can I help you today.”
  3. Tell the system what you need help with. 
  4. You may be asked a series of questions. The system will redirect you to the appropriate customer service representative.

More AT&T Toll-Free Customer Service Numbers

The service provides specific toll-free customer service numbers for your specific issue, including:

Add New Service
1-833-666-1561

Technical Support and Service Cancellation
1-800-288-2020

Billing & Account
1-800-331-0500

DIRECTV Customer Service
1-800-333-3474

Other Ways to Contact AT&T

Chat

While the service and its affiliated companies do not offer the option to email customer care, you can access the chat feature online and through the mobile app. 

Access chat:

  1. Visit their “Contact Us” page from the “Support” section on their main website
  2. Scroll down until you see the blue chat box on the right side of your screen
  3. Click “Chat”

App

To help save you time and ensure you receive the best possible customer service, the company has made a mobile app available to its customers. With the app, you can live chat with an agent, manage your services, shop and upgrade your account, and more. 

More Online Support Services

Additional communication options include social media pages (part of its intellectual property). Visiting these accounts will give you valuable insight into the brand’s latest news. You can also use their social media page to contact a representative directly:

Useful Links for AT&T

As a customer, you’ll have 24/7 access to your account(s) through their website and AT&T mobile app, and these phone numbers. You can check the status of your account, make payments, and more.  

Any customer can access their account information by signing in on the right-hand side of the main menu. Select “Account” and then choose the option from the dropdown menu that applies. Here, you can view your orders, find contact information, check your data, read AT&T’s privacy policy, update your profile, make a payment, and much more. 

If you need to make a payment, click on the “Make a payment" link or “Pay without signing in.” From here, the system will redirect you to the proper webpage. 

More Website Links:

FAQs

How do you contact AT&T customer service?

New customers can learn about internet and wireless services, as well as any bundles currently being offered, by calling 1-855-402-6524. This number can also be used to transfer existing services and upgrade to a new device.  

How do I manage my account?

To get fast, personalized support for all of your needs, you will first need to sign in to your account online or through the mobile app. Small business customers can visit the Small Business Support Center to log in to their accounts for all of their account needs.  

Does AT&T have a help center?

Yes, the company has a library of videos that cover everything from paying your bill to making purchases on your mobile device.

Can I pay my bill without signing into my account?

Yes, the company does offer the capability to pay your bill without signing into your account. This is done in four quick and simple steps.