PayPal Phone Number

1-888-221-1161 (Click to Call)

Hours of Operation:
Monday–Sunday: 6:00 a.m.–6:00 p.m. PT

PayPal Customer Service

The PayPal phone number is 1-888-221-1161. The best way to contact their customer service is to call the toll-free number and speak with a support team member. The customer service team can help you with account issues, billing, fees, payments, software, and provide other assistance you may need.

You can also contact them through the message center, resolution center, chat, email, or use the app.

How to Contact their Customer Service Team:

  1. Call 1-888-221-1161
  2. Answer “I don’t have one”
  3. Press #0 at each prompt (four times)
  4. Get connected with the Help Center
  5. Talk to a live person

PayPal Business Banking Toll Free Number

The service offers its business customers financial services like business PayPal accounts, merchant accounts, and more.

Reach their Business Banking customer service to discuss your business needs. Their business number is: 1-402-935-2050

More PayPal Toll-Free Customer Service Numbers

The service provides specific toll-free customer service numbers for your specific issue, including:

Customer Service Department
1-800-221-1161

Credit Customer Service Department
1-844-373-4961

Spanish Language Customer Service
1-888-914-8072

Calls From Outside the US/Canada
1-402-935-2050

Other Ways to Contact PayPal

Chat

Access their chat:

  1. Log in on their website
  2. Click “Contact Us”
  3. Click “Message Us” at the bottom

You must be logged into a PayPal account in order to use the online chat. The company also responds to inquiries tweeted to @AskPayPal.

App

If you want to save time, using a self-service app may be the best option for getting the help you need. These apps can be used to check account balances, review transactions, transfer funds, and more.

Email

The service no longer responds to questions or complaints sent via email, except for reports of phishing scams.

Phishing Scam Email
phishing@paypal.com

More Online Support Services

Additional communication options include social media accounts (e.g., Facebook, Twitter, etc.), where you can learn more about the company and potentially connect with the brand directly:

Useful Links

Current and prospective customers will find many useful links on the their website, and in their app. These links outline PayPal’s official policies, allow customers to access accounts, and provide information on the company’s products. You can also easily contact their customer support, or review the help resources available.

Current customers who have accounts can send money, receive money, transfer funds, and check accounts once logged in.

More Website Links:

FAQs

What is the customer service phone number?

The customer service telephone number is 1-888-221-1161.

What are the hours of operation for their phone number?

The customer service telephone line is open 24 hours a day, 7 days a week.

I am an international user, how do I contact their customer service for my country?

If you are an international user, please call +1 402-935-2050.

What if I can't access my account?

If you can't access your account, here's how to fix the problem. First, check to see if you've entered the correct username and password. If you have, then try resetting your password. If that doesn't work, contact customer service for help.

Do they have a help center for sending a new message concerning my account?

Yes, they do have a help center for sending a new message concerning your account. The steps are simple and easy to follow. First, sign in to your account. Second, click the "Contact Us" link at the bottom of any PayPal page. Third, click the "Message Center" link on the next page. Fourth, click the "Compose Message" button. Fifth, select "Send us a message about your PayPal account" from the drop-down menu. Sixth, enter your question or concern in the text box provided. Seventh, click send on the "Send Message" button. Finally, wait for a response from customer service.

What if I get a suspicious email from customer service?

If you get an email that looks like it's from our customer service, be careful. It could be a phishing email, trying to trick you into giving up your login information.
Here's what to look for to spot a phishing email:

  • The email address doesn't match the real customer service address
  • The email has typos or grammatical errors
  • It asks you for personal information, such as your login ID or password
  • The email threatens to close your account if you don't take action immediately
  • The email includes attachments or links that you weren't expecting

If you get an email that looks suspicious, don't reply to it, and don't click on any links or attachments. Instead, forward the email to spoof@paypal.