Uber Toll-Free Number

1-800-664-1378 (Click to Call)

This customer service number is used to report any safety incidents or issues. An Uber agent is available 24/7 to take your call.

Uber is a rideshare and ride hailing company that was founded in 2009. The company’s corporate headquarters are located at 1455 Market St. Ste 400. San Francisco, CA 94103.

Uber Customer Service Number

There is no customer service number, only phone support for safety incidents or issues. To contact the customer support team, consumers will need to connect via the Uber app and drivers, using the driver app. You can use these tools to live chat or email an agent. You can also speak to an agent in person. 

The quickest and easiest way to reach the company to report an incident is to call their toll-free Safety Incident Reporting Line

How to Reach Uber Safety Incident Reporting Line:

  1. Call 1-800-664-1378
  2. Remain on the line for an agent to assist you

More Toll-Free Customer Service Numbers

The company provides specific toll-free customer service numbers for your specific issue, including:

Driver Number for Emergencies
1-800-285-6172

Driver Support
1-800-593-7069

Other Ways to Contact

While Uber Technologies, Inc. has disconnected its customer service toll-free telephone numbers, they have worked hard to ensure customers have 24/7 support. They provide in-app support and online support. If you prefer live chat, there are two ways you can chat with a representative: from the website or through the mobile app. 

Chat

Access chat:

  1. Visit the website
  2. Sign in to your account
  3. Search out a relevant topic to get an answer and more details
  4. Submit a message using the contact form at the bottom
  5. Wait for an agent to respond and help with your problem

Download the App

The mobile app offers on-the-go support. The app can be used to view past rides, manage your wallet, report a lost item, provide driver feedback, and more. You can even access credit card offers and access Uber business travel features. If you don’t find the answers you’re looking for, you can also live chat with a customer service representative directly through the app. 

In-Person Support

The company also offers in-person support in select cities. To determine if there’s a Greenlight Center nearby, sign in to your account online or via mobile app and request an appointment. The website does not currently provide a list of all Greenlight Centers.

Email

Customers can contact customer support via email with their questions or concerns. There are several direct email options, depending upon the issue you're contacting support about. You can also email customer service using the Help Center forms located on the help page. To do this, visit the help section, select the issue you're having problems with, and follow the prompts until you're taken to a contact form.

Customer Support Email
support@uber.com

Complaints & Feedback 
customercomplaints@uber.com

Freight Support 
freight-support@uber.com

Investors/Franchising
investor@uber.com

More Online Support Services

Additional communication options include the company's social media pages. Visiting these accounts will help keep you up to date on the latest company news, upcoming changes, and rider specials and help you connect with the brand on a more personal level. You can also contact a representative directly via the Customer Support Twitter page and Facebook Messenger.

Useful Links

As a customer, you’ll have 24/7 access to your account through the official website and mobile app. In addition to managing your account, you can update your payment options, get help from customer support, and much more. The following links may prove useful:

Useful Links for Drivers

There are many drivers out there who are looking for ways to make their driving experience better. Here are some useful links that can help:

  • The Driver app page on the App Store. This is where you can download the app and start using it to drive for Uber.
  • The next link is to the Driver Forum. This is a great place to ask questions and get advice from other drivers. You can also check out the Driver Forum Facebook page and Driver's Subreddit.
  • The final link is to the Driver blog. This blog has lots of helpful articles about driving for Uber, including tips and tricks.

Uber Global Citizenship

Uber is a company that is known for its innovative approach to transportation and customer service. What many people do not know is that it is also a global citizen. The company has a strong commitment to making positive contributions to the communities it operates in.

Its global citizenship can be seen in its approach to transportation. The company’s ridesharing platform helps reduce traffic congestion and pollution. In addition, they have partnered with local governments and organizations to provide affordable transportation options for people who need it the most.

Its commitment to global citizenship doesn’t stop there. The company has also pledged to invest $1 billion over the next ten years in programs that will create economic opportunity and help reduce inequality around the world. This includes investing in education, training, and small business loans for entrepreneurs in underserved and underrepresented communities. You can visit the Global Citizenship site to learn more.

FAQs

How can I contact them?

Their website has information on how to contact them via email or phone. 

You can also contact them through their app by tapping the menu icon and then selecting “Help.” 

Alternatively, you can reach their customer service phone line at 1-800-664-1378 for assistance with your account or a ride.

What is Uber?

It is a ridesharing service that connects passengers with drivers through a smartphone app. It allows users to request a ride, track the driver's location, and pay for the ride all within the app. 

The service has become one of the most popular transportation options in many cities around the world.

How much does Uber cost?

The cost of a ride depends on the city, time of day, distance of travel, and type of vehicle chosen, but can vary as a result of promotional rates, fees, and surcharges. 

To get an estimate for your specific trip, use the Fare Estimate feature in the app.

How do I get a ride with Uber?

To get a ride, you will need to:

  • Download the app on your smartphone
  • Create an account and enter your payment information
  • Request a ride by entering your destination. 

You'll be able to track the progress of your assigned driver and receive an estimated time of arrival.

What do the different options mean?

The company offers a variety of ride options. UberX is the most affordable and is typically a standard 4-door car. UberXL is a larger vehicle that can accommodate up to 6 passengers. UberSELECT is a premium option with luxury vehicles available, while UberBlack provides high-end vehicles with professional drivers.

What are the benefits?

The service offers many benefits to its users. It is a convenient, affordable and reliable way to get from one place to another and is available in many cities worldwide. It also provides riders with the ability to track their drivers and their estimated time of arrival (ETA) in real-time.