Uber Toll-Free Number

1-800-664-1378 (Click to Call)

This customer service number is used to report any safety incidents or issues. An Uber agent is available 24/7 to take your call.


Uber Customer Service Number

There is no Uber customer service number, only phone support for safety incidents or issues. To contact the Uber customer support team, consumers will need to connect via the Uber app and drivers, using the driver app. You can use these tools to live chat or email an agent. You can also speak to an agent in person. 

The quickest and easiest way to reach Uber to report an incident is to call their toll-free Safety Incident Reporting Line

How to Reach Uber Safety Incident Reporting Line:

  1. Call 1-800-664-1378
  2. Remain on the line for an agent to assist you

More Uber Toll-Free Customer Service Numbers

Uber provides specific toll-free customer service numbers for your specific issue, including:

Uber Driver Number for Emergencies
1-800-285-6172

Uber Driver Support
1-800-593-7069

Recommended: Use our How to Get a Toll-Free Number guide to get your own business phone number or create your own business phone number using our Vanity Phone Number Generator.

Other Ways to Contact Uber

While Uber Technologies, Inc. has disconnected its customer service toll-free telephone numbers, they have worked hard to ensure customers have 24/7 support. They provide in-app support and online support. If you prefer live chat, there are two ways you can chat with a representative: from the website or through the Uber mobile app. 

Uber Chat

Access Uber’s chat:

  1. Visit the Uber website
  2. Sign in to your account
  3. Search out a relevant topic to get an answer and more details
  4. Submit a message using the contact form at the bottom
  5. Wait for an agent to respond and help with your problem

Uber App

The Uber mobile app offers on-the-go support. The app can be used to view past rides, manage your wallet, report a lost item, provide driver feedback, and more. You can even access credit card offers and access Uber business travel features. If you don’t find the answers you’re looking for, you can also live chat with a customer service representative directly through the app. 

Uber In-Person Support

Uber also offers in-person support in select cities. To determine if there’s a Greenlight Center nearby, sign in to your account online or via mobile app and request an appointment. Uber’s website does not currently provide a list of all Greenlight Centers.

Uber Email

Uber customers can contact customer support via email with their questions or concerns. There are several direct email options, depending upon the issue you're contacting Uber support about. You can also email customer service using the Help Center forms located on the help page. To do this, visit the help section, select the issue you're having problems with, and follow the prompts until you're taken to a contact form.

  

Uber Customer Support Email
support@uber.com

Complaints & Feedback 
customercomplaints@uber.com

Freight Support 
freight-support@uber.com

Investors/Franchising
investor@uber.com

More Uber Online Support Services

Additional communication options include Uber’s social media pages. Visiting these accounts will help keep you up to date on the latest company news, upcoming changes, and rider specials and help you connect with the brand on a more personal level. You can also contact a representative directly via Uber’s Customer Support Twitter page and Facebook Messenger.

TRUiC Business Formation Resources

If you're starting a business, you'll likely want to form a corporation or limited liability company (LLC). These business formation resources can help:

Useful Links for Uber

As an Uber customer, you’ll have 24/7 access to your account through the official website and mobile app. In addition to managing your account, you can update your payment options, get help from customer support, and much more. The following links may prove useful:

Useful Links for Uber Drivers

There are many Uber drivers out there who are looking for ways to make their driving experience better. Here are some useful links that can help:

Uber Global Citizenship

Uber is a company that is known for its innovative approach to transportation and customer service. What many people do not know is that Uber is also a global citizen. The company has a strong commitment to making positive contributions to the communities it operates in.

Uber’s global citizenship can be seen in its approach to transportation. The company’s ridesharing platform helps reduce traffic congestion and pollution. In addition, Uber has partnered with local governments and organizations to provide affordable transportation options for people who need it the most.

Uber’s commitment to global citizenship doesn’t stop there. The company has also pledged to invest $1 billion over the next ten years in programs that will create economic opportunity and help reduce inequality around the world. This includes investing in education, training, and small business loans for entrepreneurs in underserved and underrepresented communities. You can visit Uber's Global Citizenship site to learn more.

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