Uber Customer Service Number
There is no Uber customer service number, only phone support for safety incidents or issues. To contact the Uber customer support team, consumers will need to connect via the Uber app and drivers, using the driver app. You can use these tools to live chat or email an agent. You can also speak to an agent in person.
The quickest and easiest way to reach Uber to report an incident is to call their toll-free Safety Incident Reporting Line.
How to Reach Uber Safety Incident Reporting Line:
- Call 1-800-664-1378
- Remain on the line for an agent to assist you
More Uber Toll-Free Customer Service Numbers
Uber provides specific toll-free customer service numbers for your specific issue, including:
Uber Driver Number for Emergencies
Uber Driver Support
Other Ways to Contact Uber
While Uber Technologies, Inc. has disconnected its customer service toll-free telephone numbers, they have worked hard to ensure customers have 24/7 support. They provide in-app support and online support. If you prefer live chat, there are two ways you can chat with a representative: from the website or through the Uber mobile app.
Access Uber’s chat:
- Visit the Uber website
- Sign in to your account
- Search out a relevant topic to get an answer and more details
- Submit a message using the contact form at the bottom
- Wait for an agent to respond and help with your problem
The Uber mobile app offers on-the-go support. The app can be used to view past rides, manage your wallet, report a lost item, provide driver feedback, and more. You can even access credit card offers and access Uber business travel features. If you don’t find the answers you’re looking for, you can also live chat with a customer service representative directly through the app.
Uber In-Person Support
Uber also offers in-person support in select cities. To determine if there’s a Greenlight Center nearby, sign in to your account online or via mobile app and request an appointment. Uber’s website does not currently provide a list of all Greenlight Centers.
Uber customers can contact customer support via email with their questions or concerns. There are several direct email options, depending upon the issue you're contacting Uber support about. You can also email customer service using the Help Center forms located on the help page. To do this, visit the help section, select the issue you're having problems with, and follow the prompts until you're taken to a contact form.
More Uber Online Support Services
Additional communication options include Uber’s social media pages. Visiting these accounts will help keep you up to date on the latest company news, upcoming changes, and rider specials and help you connect with the brand on a more personal level. You can also contact a representative directly via Uber’s Customer Support Twitter page and Facebook Messenger.
TRUiC Business Formation Resources
If you're starting a business, you'll likely want to form a corporation or limited liability company (LLC). These business formation resources can help:
Useful Links for Uber
As an Uber customer, you’ll have 24/7 access to your account through the official website and mobile app. In addition to managing your account, you can update your payment options, get help from customer support, and much more. The following links may prove useful:
Useful Links for Uber Drivers
There are many Uber drivers out there who are looking for ways to make their driving experience better. Here are some useful links that can help:
- The Uber Driver app page on the App Store. This is where you can download the app and start using it to drive for Uber.
- The next link is to the Uber Driver Forum. This is a great place to ask questions and get advice from other drivers. You can also check out the Uber Driver Forum Facebook page and Uber Driver's Subreddit.
- The final link is to the Uber Driver blog. This blog has lots of helpful articles about driving for Uber, including tips and tricks.
Uber Global Citizenship
Uber is a company that is known for its innovative approach to transportation and customer service. What many people do not know is that Uber is also a global citizen. The company has a strong commitment to making positive contributions to the communities it operates in.
Uber’s global citizenship can be seen in its approach to transportation. The company’s ridesharing platform helps reduce traffic congestion and pollution. In addition, Uber has partnered with local governments and organizations to provide affordable transportation options for people who need it the most.
Uber’s commitment to global citizenship doesn’t stop there. The company has also pledged to invest $1 billion over the next ten years in programs that will create economic opportunity and help reduce inequality around the world. This includes investing in education, training, and small business loans for entrepreneurs in underserved and underrepresented communities. You can visit Uber's Global Citizenship site to learn more.