Verizon Customer Service Number

1-800-837-4966
(Click to Contact Verizon Customer Service)

Hours of Operation:
Sunday–Saturday: 24/7

Verizon is a global leader in telecommunications. It was founded in 1983. The corporate headquarters is located at 1095 Avenue of the Americas, New York, NY 10013.

Verizon Customer Service

The most personalized way to reach My Verizon Customer Service is to call the customer service phone number.

You can also sign in to your Verizon account or you can click on the"Support" button at the end of navigation menu to connect with a customer service representative. Once you click, a chat box will open and you’ll be connected with a customer service representative.

How to Reach Customer Service:

  1. Call 1-800-837-4966
  2. Say or type the wireless phone number you’re calling about. 
  3. If you’re not an existing customer, enter pound (#)

More Ways to Contact Customer Service

Verizon provides specific toll-free customer service numbers for your specific issue, including:

Prepaid Cellular Customer Service
1-888-294-6804

Business Customer Service
(Phone number for the Verizon business office)
1-800-465-4054

Customer Service Alternative Number
1-888-910-4366

National Accessibility
1-888-262-1999

Business Sales Dept.
1-833-970-3141

Other Ways to Contact

Customer Service Chat

Verizon offers a chat feature to help connect you with customer service representatives quickly and efficiently. You don’t have to be signed in to use the chat feature, so even non-Verizon customers are able to ask questions and inquire about available services. 

Access Customer Service Chat:

  1. Visit the website
  2. Scroll to the bottom of the page and look for the “Support” category
  3. Click “Support Overview”
  4. Approximately halfway down the page, you’ll see options for “Chat.” Choose between “Mobile,” “FiOS Home,” and “5G Home” for your specific questions.
  5. The My Verizon customer service chat icon will also often appear on the lower right-hand side. Click it and you’ll be prompted about how to proceed. 

Verizon App

Verizon offers a helpful and comprehensive app for its various services. Manage your account, pay your bill, or order accessories, all from one centralized location. 

Email

Verizon does not currently offer options for contacting via email. Customers are encouraged to use the toll-free numbers, initiate chats, or sign in to their account online to access support, make payments, activate new accounts, or make changes to existing accounts. 

More Online Support Services

Additional communication options include Verizon's social media accounts, where you can learn more about the company and potentially connect with the brand directly:

Useful Links

Verizon offers customers numerous options for communications, account management, and information about products and services on their webpage. Customers can sign in to their account by clicking the “Sign in” link at the top right of the page. 

This drop-down menu even gives more than one option for customer functions. Connect with business accounts or instantly pay for a prepaid account from this menu. Once signed in, customers will be able to view their accounts, talk to customer service, and add or change services.

Customers can also click “Support Overview” to access a general customer support hub. From this page, customers can find answers to a myriad of questions about mobile and home services, without being required to sign into their account. 

More Website Links:

Verizon FAQs

What is Verizon?

Verizon is an American telecommunications company that offers mobile phone services, internet, television, and landline services. It is the largest U.S. wireless provider, with over 150 million subscribers nationwide. The company is a corporate component of the Dow Jones Industrial Average (DJIA).

What services does Verizon offer?

They offer a wide range of services, including wireless and home phone plans, internet and TV packages, as well as business solutions. They also offer accessories such as phones, tablets, and smartwatches. Additionally, Verizon has an app store where customers can download apps and games.

How can I sign up for Verizon services?

To sign up, visit the website, select the plan you like and follow the prompts to create an account. Once you’ve completed the signup process, you’ll have access to all of the services. If you need help, customer service representatives are available 24/7 to assist you.

What is Verizon's phone service like?

The phone service is reliable and dependable. They have a wide range of plans to meet different needs, including unlimited data plans and international calling options. Their customer service is also very helpful, providing quick and friendly support when needed. Overall, Verizon provides high-quality phone service at an affordable price.

How can I contact Verizon?

You can contact them by calling 1-800-VERIZON (1-800-837-4966) or by visiting their website at www.verizon.com/support. You can also chat with a customer service representative online or find answers to common questions in the FAQ section of their website.