Walmart Customer Service Number

1-800-925-6278 (Click to Call)

Hours of Operation: 
Sunday–Saturday: 8:00 a.m.–10:00 p.m.


Walmart Customer Service

The best way to reach Walmart is to call Walmart customer service toll-free. 

You can also call your local Walmart store, chat online, email, or use the retailer’s app.

How to Contact Walmart:

  1. Call 1-800-925-6278

  2. Press 1

  3. Say “customer service”

You can alternatively use the Walmart toll-free number to connect with your local Walmart. After dialing the number, press 3, press 1, say “no” (unless you have the store number), and provide the state, city, and street address as prompted. This will connect you with the store’s customer service desk.

Walmart directs all in-store issues to the local store’s customer service desk. You can thus connect to the desk via the toll-free number, call the desk using the store’s local number, or go in person to the store.

Online orders and other non-store issues can be addressed through the toll-free number, and without talking to a local store’s customer service.

Walmart Toll Free Number Directory

Walmart phone numbers include:

Product Care Plan Department
1-877-968-6391

Credit Card Department
1-877-860-1250

Debit Card Department
1-877-937-4098

Gift Card Department
1-866-633-9096

Investor Relations Department
1-800-438-6278

Recommended: Use our How to Get a Toll-Free Number guide to get your own business phone number or create your own business phone number using our Vanity Phone Number Generator.

Other Ways to Contact Walmart

Walmart Chat

Access Walmart’s chat:

  1. Visit the Walmart website
  2. Click “Help” in the center of the footer
  3. Click “Contact Us” at the bottom of the left sidebar

Walmart App

If you want to save time, using a self-service app may be the best option for getting the help you need. These apps can be used to check inventory, make purchases, review orders, schedule curbside pickups, track packages, and more.

Walmart Email

Walmart Customer Support Email
help@walmart.com

Walmart Investor Relations Email
ir@walmart.com

Walmart Suppliers Application Email
usajobs@walmart.com

More Walmart Online Support Services

Additional communication options include Walmart’s social media accounts, where you can learn more about the company and potentially connect with the brand directly:

TRUiC Business Formation Resources

If you're starting a business, you'll likely want to form a corporation or limited liability company (LLC). These business formation resources can help:

Useful Links for Walmart

Walmart has many helpful links on its website. Customers can use these links to learn about the company, explore job opportunities, review official policies, and more. Customers can also review their personal information and restrict how the retailer uses it.

Walmart Customer Service FAQs

If you're a Walmart customer with a question or concern, you may be wondering how to get in touch with Walmart customer support. Here are some frequently asked questions about Walmart customer support, along with answers to help you resolve your issue.

How to find the number for the nearest Walmart near me?

To find a local Walmart phone number search "Walmart near me" in the Google Search bar. The nearest Walmart store address and phone number will display. You can also reach any Walmart by calling 1-800-WALMART and listening to the prompts.

How can I contact Walmart customer service?

You can reach out to Walmart customer service by phone, email, or live chat on the company's website. When contacting customer service, be sure to have your order number or account information handy so that the representative can assist you more quickly.

What are some common issues that Walmart customers contact customer service about?

Some common issues that customers contact Walmart customer service about include returns and exchanges, problems with an order, and questions about products and services.

How to get a refund at Walmart?

If you're not happy with a purchase from Walmart, you can return most items within 90 days for a refund or exchange. Here's what you need to know about getting a refunds at Walmart.

To get a refund at Walmart, you'll need to bring the item and your receipt to the customer service desk. If you don't have a receipt, they may be able to look up your purchase in their system. Once they've verified that you purchased the item from Walmart, you'll sign for your order, and they'll process your refund.

If you paid by cash, you'll receive a cash refund. If you paid by credit card, the refund will be credited to your credit card account. If you paid with a gift card, you'll receive a new gift card for the amount of the refund.

How to reach Walmart employees?

To speak with a specific Walmart employee, regardless if they're friends or family, call the stores directly and the operator will page the employee letting them know they have a phone call and the extension where you've been placed on hold.

How to contact Walmart groceries and get your grocery problem resolved?

If you're having an issue with your Walmart grocery order, there are a few ways to get in touch with customer service and get it resolved.

The first step is to visit the Help Center on the Walmart Grocery website. Here, you'll find a list of common issues that customers have been experiencing. If you don't see your problem listed, there's an option to submit a request for help.

You can also contact customer service by phone. The number for Walmart Grocery customer service is 1-800-925-6278. When you call, be sure to have your order number handy so that the customer service representative can look into your specific case.

If you're still not getting the help you need, you can reach out to Walmart Grocery on social media.

Does Walmart have a benefits line?

Walmart offers a variety of benefits to its employees, including health insurance, 401(k) retirement savings plans, and discounts on merchandise. The company also has a benefits hotline that employees can call to get information about their benefits. The number for People Services is: 800-421-1362.

How to find out about Walmart deals?

To stay up-to-date on Walmart deals sign up for their email list. You'll receive weekly emails with all of the latest sales and specials. You can also follow Walmart on social media platforms like Facebook and Twitter or visit their website regularly to find a deal.

How to contact Walmart around the world?

No matter where you are, you can contact Walmart by visiting their website.

On the website, at the bottom of the page, there is a section labeled “Contact Us”. There are multiple ways to get in touch with Walmart depending on your inquiry. If you have a question about an order that you placed online, you can contact customer service by phone or chat. For general inquiries, you can fill out a form on their website and someone will respond back to you via email.

If you need to speak to someone at a specific store location, you can find their phone number on the store’s page on Walmart’s website.

How to purchase Walmart stock directly from Walmart?

To purchase Walmart stock directly, contact Walmart's transfer agent, which is Computershare, and their toll-free number is 1-800-438-6278. From Compushare's website pick the menu under contacts. To avoid fraud or potentially making a mistake only purchase Walmart stock from reputable companies.

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