Best Work-From-Home Phones 2024
One major benefit of some business phones is that they allow you to work from anywhere that you call home. There are a lot of different types of phones and phone systems that people use when working remotely.
Our Best Work-From-Home Phones 2024 guide will help you choose the best phone for your home-based business needs.
Need a business phone number? A toll-free number may be the best solution.
Phones for Working From Home
Home-based businesses and remote workers have unique needs, which can make finding a good business phone difficult. Luckily, there are a handful of options.
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Best Working From Home Phones |
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RingCentral
4.9/5 |
MOST RELIABLE
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($19.99/Month) |
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Poly CCX 700
4.8/5 |
BEST FOR VIDEO
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($636.00) |
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Unify CP700X
4.6/5 |
BEST AUDIO QUALITY
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($451.00) |
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Yealink T57W
4.2/5 |
BEST FOR BACKGROUND NOISE
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($283.00) |
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Cisco 8851
4/5 |
BEST RECEPTIONIST PHONE
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($478.00) |
Our Approach
- Work needs: Depending on the work you do would depend on the type of home office phone system you'd need. A virtual receptionist may need an office phone system that makes transferring calls easier.
- Useful features: Whether you're more focused on video meetings, call forwarding, or auto attendants, different phones offer different unique features.
- Reliability: Some phones are more reliable than others. Crystal clear sound quality, enhanced noise reduction, and dependable talk time on your mobile phone all count toward overall reliability.
Our Best Home Office Phones of 2024
- RingCentral: Overall Best Work-From-Home Phone System
- Poly CCX 700 Business Media Phone: Best for Video Calls
- Unify CP700X: Best for Audio Quality
- Yealink T57W: Best for Background Noise Suppression
- Cisco 8851 Gigabit Color Business Phone: Best Receptionist Phone
Need a phone that goes where you go? Try RingCentral's virtual phone system.
5 Best Work-From-Home Business Phones: Breakdown
1. RingCentral ($19.99 user/mo)
Overall, the best work-from-home phone is RingCentral because of its endless features list, versatility, and reliability. This cloud phone system has all the features you need to make and receive calls without worrying about dropped calls or poor connection quality.
Plus, the RingCentral app is a unified communications system that makes it easy to manage phone calls, send text messages, make conference calls, and it integrates with all the major business apps to make working remotely from home easy and simple.
RingCentral Features
- Local numbers
- Toll-free numbers
- Unlimited calling
- Caller ID
- Call Waiting
- Digital dial pad
- Speakerphone capabilities
- Cordless handsets (Cell Phone app)
- Answering system
- Volume control based on your device
- Text messages
- Works on landlines
- Call transfer
- Voicemail transcription
- Call recording
- Auto attendant
- Speed dial
- Bluetooth
- Audio assist
- Dect technology
PROS
- With RingCentral, there are no upfront costs or expensive hardware to purchase. You can also save on your monthly phone bill by using VoIP calling instead of traditional landline calling.
- RingCentral can be easily scaled up or down to meet the changing needs of your business. You can add or remove users as needed, and there are no long-term contracts required.
- With features like call forwarding, voicemail-to-email, and online faxing, you can streamline your business communications and improve productivity.
- Unlike a landline phone, RingCentral works as a VoIP phone through an internet connection. It will work with cordless phones (e.g., cell phones), a cordless handset, or with a corded phone.
CONS
- With so many features, RingCentral's user interface can be confusing and difficult to navigate.
RingCentral is our top pick for the best work-from-home phone for its variety of features and reliable call quality.
2. Poly CCX 700 ($636 + VoIP Service)
If you're looking for a business media phone that's great for video calls, the Poly CCX 700 is a great option. It has a sleek design and a large display that makes it easy to see who you're talking to.
The camera is also high-quality, so you'll be able to see your colleagues clearly and them you.
The sound quality is excellent, too, so you'll be able to hear everything the other person is saying.
Overall, the Poly CCX 700 is a great choice for anyone who needs a business media phone that's good for video calls.
Poly CCX 700 Features
- Color touchscreen
- Seven-inch LCD display
- Four-megapixel camera
- Poly audio technology
- Wi-Fi and Bluetooth
- Two USB ports (A & C types)
- Auto-sensing IEEE (Improves back-and-forth communications)
PROS
- Large, high-resolution display makes it easy to view call information and access features.
- Advanced audio technology for clear sound quality and echo cancellation.
- Built-in Bluetooth for wireless connectivity to headsets and other devices.
- Integrated Wi-Fi offers easy access to corporate networks and cloud applications.
CONS
- Only supports two SIP accounts, which means that if you have more than two lines coming into your home office, you'll need to purchase additional hardware to support them.
Poly CCX 700 offers crystal-clear sound and video quality for home-based offices.
3. Unify CP700X ($451 + VoIP Service)
As more and more businesses move away from the traditional office setting, the need for reliable and high-quality audio communication devices becomes increasingly important. The Unify CP700X is a business phone that is specifically designed for excellent audio quality.
This phone has a variety of features that make it the best choice for businesses that place a high value on clear and reliable communication.
To start, the Unify CP700X has four microphone elements that work together to provide clear HD audio. This means that even in noisy environments, your call will always come through loud and clear.
Additionally, this phone also has noise-canceling capabilities so that you can focus on your conversation without any distractions.
Furthermore, the Unify CP700X is also equipped with echo cancellation technology.
Unify CP700X Features
- Color display
- Green, amber, and red LED alert notifications
- Twelve programmable keys
- Navigation keys
- Mute key
- Loudspeaker key
- Headset key
- Handsfree talk
- Two-stream Bluetooth audio
- Wi-Fi connectivity
- 10/100/1000 Mbps ethernet
- IEEE 802.3af Power of Ethernet (Class 2)
- Two-key module 600 support (powerable by POE)
PROS
- Easy-to-read color display.
- HD audio for clear sound quality.
- Bluetooth connectivity for hands-free use.
- A dedicated button for direct access to voicemail.
CONS
- Not compatible with all types of VoIP systems.
Unify CP700X has the clearest audio with noise cancellation and near-perfect sound that won't disappoint.
4. Yealink T57W ($283 + VoIP Service)
The Yealink T57W is an excellent choice for those who need to eliminate background noise on a regular basis. The phone has been specifically designed to reduce background noise and echo, making it ideal for use in noisy environments.
This phone comes with a wide range of features that make it perfect for use in any office or home environment.
The Yealink T57W also has a large display that makes it easy to see who is calling and what the caller ID says. The phone also has touch keys, making it perfect for reaching out to support and business contacts quickly.
Yealink T57W Features
- Modern look and feel
- Seven-inch touchscreen display
- HD Voice
- Background noise suppression
- Bluetooth 4.2 build-in
- Dual-band 2.4G/5G Wi-Fi
- Twenty-nine touch keys
- Nine touchscreen call park locations
- Phone and PC shared connection
- Power of Ethernet (PoE) integrated
PROS
- HD voice quality that ensures that your calls are always clear, no matter where you are calling from.
- A large color display allows you to see who you're calling, who's calling you, and the caller ID, and know when someone is on hold, muted, or not.
- Aesthetically well-designed, with a sleek look that complements any office decor.
- Supports a wide range of features, including call forwarding, caller ID, 3-way conferencing, and more.
- Very affordable while still offering features that are typically only found on more expensive models.
CONS
- Not compatible with all VoIP systems - meaning it can limit the flexibility of businesses if you want to choose a VoIP provider.
Yealink T67W is our top pick for the best work-from-home phone for getting rid of background noise.
5. Cisco 8851 Gigabit Color Business Phone ($262 + VoIP Service)
The Cisco 8851 Gigabit Color business phone is one of the best receptionist phones on the market. This phone has great features like HD Voice, a large color display, and ten-line keys, making it perfect for busy receptionists. The phone also has a built-in Gigabit Ethernet port for high-speed data connections.
Overall, the Cisco 8851 is an excellent choice for any business looking for a top-quality receptionist phone.
Cisco 8851 Features
- Ten-line keys (expandable up to 64 keys)
- Programmable soft keys
- Easy-to-read display
- Clear call technology
- Integrated Gigabit 2-port Ethernet switch
- RJ-9 headset port
PROS
- Ten-line keys on the phone mean that the phone can have up to 10 different people's numbers saved to it.
- Eight users can be displayed on the phone at one time, so out of those ten people, you can see on the phone which eight of them are available to talk at that moment.
- Expansion module - an optional add-on piece that you can buy and add to the phone so that it can show the presence status for up to 64 users.
CONS
- Not as durable as other phones.
- Does not have as many features as other phones.
We like the Cisco 8851 for receptionists due to its multiple multitasking features.
How to Choose a Phone for Working From Home
Working from home comes with its own challenges and benefits, which can make choosing the right business phone difficult. Before you make your choice, consider the following questions:
- Do you need a landline? If you only need to make and receive calls, a landline may be the most cost-effective option. However, if you also need to use the internet for things like email and video conferencing, you'll need a more robust phone system, like a VoIP phone system.
- How many lines do you need? If you have multiple people in your household who will be using the phone, you'll need to make sure you have a dedicated line to use just for work.
- Do you need features like caller ID, voicemail, call recording, or other features? If so, you'll want to think about a phone that will handle these features well. You may need a cordless phone to use as your home office phone or a phone that has a built-in baby monitor or answering machine, or one for conference calls.
Lastly, consider using a cell phone line so long as you don't have poor cell service in your home. Some professionals have two cell phones, while others keep only one using a VoIP service app on their cell phones to answer business calls.
What Phone Features Are Best for Home-Based Workers?
For home-based workers who are working remotely all or most of the time, it is best to have phone features that align with the work you are performing. For example, if you're making lots of outgoing calls you may want to consider a phone with a noise-canceling headset. If you're receiving lots of incoming phone calls you may need an answering system so you can prioritize and return voice calls.
Basic Standard Features
- Caller ID
- Call forwarding
- Voicemail
- Phonebook
Important Additional Features
- Cordless handsets
- Great voice quality
- Multiple phone lines
- Blue tooth
- Speed dial
- Enhanced noise reduction
- Conference calling
FAQ
The answer is yes, you can use your mobile phone as your home office phone. There are a few things to keep in mind, however.
First, you'll need to have a good data plan so that you can always stay connected. Second, you'll want to ensure your phone is set up for business calls by forwarding your work calls to your mobile number.
What's more, you'll need to be mindful of how much you're using your phone so that you don't run into any unexpected charges. You'll also want to consider adding VoIP phone service to your cell phone to separate business calls from personal calls.
The answer is yes, you can forward your office phone to your cell phone. There are a few different ways to do it, and which one you use will depend on your specific situation.
If you have a business phone line, they likely have the option to forward calls to your cell phone. You can usually find this in the settings menu of their online dashboard.
If you have a dedicated business phone through the phone company, you can also forward calls to your cell phone. To do this, simply dial *72 on your office phone and then enter the 10-digit number for your cell phone. You will then hear a confirmation tone letting you know that your calls are now being forwarded. If you need to cancel call forwarding, simply dial *73 on your office phone.
There are a few things to consider when purchasing a cell phone for working remotely. The first is whether you need a smartphone or simply a basic cell phone. A smartphone will allow you to do more work on the go, but it can also be more expensive. Another thing to consider is your carrier, as some have better coverage than others.
Finally, think about what features are most important to you in a cell phone that will help you to be most productive. Many smartphones, like Android phones and iPhones, have productivity apps to help you do remote work.