Interview with
Rod Flowers

Rod Flowers | Owner
Texas Tile House


Q: Why did you start your business?

A: Monday through Friday, I sat in a cubicle farm and I dreaded going to work every day. I decided if I were going to dedicate so much of my waking hours to something, I wanted to at least enjoy the experience. I’ve always worked hard and it just made sense to invest that effort in my own venture.

Q: What are some key factors or decisions that contributed to the success of your business?

A: Our success is completely dependent on the people in the business. Our company is successful due to finding quality individuals who take pride in their work, those with integrity, those who have their bar raised higher, those who are not always looking out for number one, but willing to be givers and not takers. We exist because of self-motivated individuals who make up our great team and share the same customer service oriented philosophy!

Q: What are some challenging aspects of your business?

A: Our greatest challenge is juggling all the balls in the air while walking on a tightrope. With success, comes a heavy workload, a good problem to have. However, our company is built on excellent customer service and quality craftsmanship, therefore, we cannot compromise and we cannot drop the ball, no matter how busy we become. The greatest challenge we have faced was surviving the lean, early years. In order to pay the vendors and to make payroll every week, it was critical to keep overhead low and watch every penny. Know what’s coming in and what’s going out!

Q: Do you feel you made any serious mistakes as you were starting or growing your business? Knowing what you know now, what would you have done differently?

A: The best business education is derived from experience and from making mistakes. I have a business degree and those four years of college didn’t teach me the valuable lessons I learned in the first year of running my own business. My advice, don’t believe every salesperson who calls or walks through the door. Just remember, everyone wants a piece of that dollar that you are working so hard for. Do the research! Due diligence will save you thousands of dollars, along with some heartaches.

Q: What other advice or words of inspiration would you like to share?

A: I firmly believe the best investment is in yourself. If you have the drive to get up every morning and go to work, then work for yourself. Being an entrepreneur comes with risk, but it also can be very rewarding. “Sometimes you have to go out on a limb, because that’s where the fruit is!”

About Texas Tile House

Texas Tile House was established in 2005 by Rod Flowers and Yancey Traylor, two brother-in-laws of 29 years and counting. With tile installation and construction backgrounds, Rod and Yancey believed the time was right to combine their resources and take their friendship and their installation businesses to the next level. So after much thought and prayer, Texas Tile House emerged and now is flourishing while providing an avenue for Rod and Yancey to own and operate a family business. Thanks to word-of-mouth recommendations, Texas Tile House has helped thousands of homeowners add beauty and value to their homes. At Texas Tile House, the days are filled with interacting with homeowners, answering their questions, discussing ideas, giving helpful tips and advice, and ultimately helping them achieve their home makeovers. With their extensive knowledge, coupled with a real focus on customer service, the staff welcomes those to stop by and discuss their home improvement projects with them.

"The greatest challenge we have faced was surviving the lean, early years. In order to pay the vendors and to make payroll every week, it was critical to keep overhead low and watch every penny."—Rod Flowers