Citibank Toll-Free Number

1-800-374-9700 (Click to Call)

A representative is available to assist you 24/7

Citibank is a financial company that offers personal and business banking services to customers. Founded in 1812, its corporate headquarters are located at 388 Greenwich St., New York, NY 10013. 

Citibank Customer Service

The quickest and easiest way to reach Citibank is to call their toll-free customer service number

How to Speak to a Live Person at Citibank

Have you ever wondered, "how do I speak to a live person at Citibank?" we've got you covered. Here's how to connect with a live customer service representative over the phone:

  1. Call 1-800-374-9700
  2. The system will automatically connect you to their speech-activated system. Press ** to connect to their touch-key system
  3. Say “Representative” or press 0

You can also reach an agent via live chat or the Citi mobile app.

Citibank Business Banking Toll-Free Number

The company offers its business customers financial services like business checking accounts, credit cards, loans, and even merchant accounts.

Reach their Business Banking customer service to discuss your business needs. Their business banking toll-free number is: 1-877-528-0990

More Citibank Toll-Free Customer Service Numbers

They provide toll-free customer service numbers for your specific issue, including:

Fraud Detection

Servicio al cliente español

Online/Mobile Banking Technical Support

Outside the United States

Personal Loans

Citi Cards

New Mortgages

Mortgage Servicing

Citi Priority General Support

Private Bank

Citigold Online Banking Support

Citigold International

Small Business Banking

Retirement Services

Global Executive Banking

Other Ways to Contact Citibank


Access their chat:

  1. Visit their website
  2. New users will need to register their account
  3. Click the “Live Chat” option


If you want to save time, using a self-service app may be the best option for getting the help you need. To ensure you always have access to the information you need, the company has developed downloadable apps for Android and iOS users. These apps can be used to find information, chat with a representative, and more.

Citibank Email

The company does not offer a customer support email address. To email them, log in to your account online or by mobile app.

More Online Support Services

Additional communication options include their social media accounts. Here, you can learn more about the organization and potentially connect with a representative directly: 

Useful Links for Citibank

The bank provides helpful links on its website and on their mobile app for customers who need quick access to their accounts, order a replacement card, make payments, and more.

Any of their customers can gain access to their account by signing in to the mobile app or website. To sign in online, enter your User ID and password in the sign-in box to the right of the main menu. They have made logging in to the mobile app quick and easy. From the main page of their website, click “Sign On With the Citi Mobile App.” Follow the instructions to access the QR code. Once you are logged in, you can view your account balances and other account information, transfer money, make a payment, and contact their customer service. You can also apply for a credit card, manage account notifications, or sign up for paperless statements.

To make a payment online or via mobile app, click on the “Payments” link from your account’s main menu. You will be redirected to a page where you can pay personal and mortgage loans, access online bill pay, review the last 150 bank or credit card transactions, and more. 

For pre-account opening queries like banking services or other financial services provided by them, or to reach their customer care, call Citi's toll-free number 1-800-374-9700.

More Website Links:

They offer a range of products like credit cards, debit cards, saving accounts, foreign currency, and even a USA NRI account. Their customer care number offers interactive voice response for easier access to your branch, to get queries answered, or for other services.


How much money do you need to open an account?

It doesn’t require customers to make a minimum deposit in order to open an account. However, customers will incur monthly fees if they don’t maintain a specific minimum balance.

Who owns Citibank?

It’s a subsidiary of Citigroup Inc., a global financial services company based in New York City. Citigroup operates in more than 100 countries and is the world’s largest issuer of credit cards. It has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.

Are both Citibank and Chase part of the same bank?

No. Both banks offer a range of financial services, but they have different features and benefits. Chase is the consumer banking arm of JPMorgan Chase & Co., while Citibank is the retail banking division of Citigroup Inc. 

What credit score do you need to apply for a card?

While the company offers several different cards as part of its banking services, it generally requires applicants to have a credit score of around 700 — commonly considered a “good” credit rating. Some cards may have higher requirements, so review the details before you apply.