Last Updated: February 16, 2024 by TRUiC Team


Best Virtual Phone Number Apps for Business 2024

A virtual phone number is a phone number that is not connected to a physical phone line or cellular service. This can be a toll-free or a local phone number.

Virtual phone numbers are used in many different industries to promote a business or brand, but which platform is best for you? Our Best Virtual Phone Number Apps for Business guide will help you choose the best virtual phone number app for your business.

Recommended: RingCentral has the best virtual phone number app for small businesses because of its reliability, extensive features, and fair pricing.

Man making a call from virtual phone number app.

Virtual Phone Services

Best Virtual Phone Number Apps

RingCentral

four point nine out of five star rating

4.9/5

BEST VIRTUAL PHONE APP

  • Most reliable service
  • 24/7 customer support

Visit RingCentral

($19.99/Month)

Phone.com

four point eight out of five start rating

4.8/5

MOST AFFORDABLE SERVICE

  • 20% discount available for users on annual plan
  • High number of basic features
Visit Phone.com

($11.99/Month)

Grasshopper

four point one out of five star rating

4.1/5

  • Additional discounts offered for nonprofits
  • Very reputable, having served over 300,000 customers
  • Vanity numbers available
Visit Grasshopper

($26/Month)

If you’re looking for a virtual phone number app, there are several options to choose from. Each of these apps has its own set of features and benefits. We chose the three best virtual phone number apps based on reliability, features, and price.

Top Virtual Phone Number Apps for Business

  1. RingCentral offers a wide range of features, making it a good choice for businesses that need a comprehensive solution.
  2. Phone.com is more affordable than some other options, making it a good choice for small businesses or startups.
  3. Grasshopper has some unique features, like “instant response,” which can be helpful for businesses that can’t respond to customer inquiries right away.

3 Best Virtual Phone Services: Breakdown

1. RingCentral ($20–$50/User/Month): Best Overall Option

RingCentral is the best virtual phone number app available in our unbiased opinion. It offers fair pricing and is extremely reliable. Additionally, it comes with a wide range of features that makes it very versatile for practically any business needing a virtual business phone number.

Virtual phone numbers are improving the way businesses communicate. If you are looking for an app that offers great value for money and is packed with features, then RingCentral is our recommended choice for you.

RingCentral Features

  • Clear virtual phone service
  • Local virtual phone numbers
  • Toll-free and vanity phone numbers
  • Extensions
  • Call delegation
  • Call forwarding
  • Call screening
  • Call routing
  • Cloud PBX
  • Vast business app integrations
  • Hold music
  • Greetings
  • Auto Attendant
  • Dial by name directory
  • Number porting
  • Call monitoring
  • Call logs
  • Automatic call recording
  • Audit trail
  • Hot desking
  • Caller ID
  • Directory listing
  • User templates
  • Video conferencing
  • Team collaboration
  • Business SMS and MMS
  • Message alerts
  • Security features
  • Analytics features
  • International features

PROS

  • Multiple phone numbers on one account with different extensions (good for businesses that need to have separate lines for different departments or locations)
  • Wide range of features, including virtual number, voicemail, call forwarding, and caller ID
  • User-friendly app that’s easy to set up and works on your mobile phone, tablet, laptop, and desktop
  • Great customer support and a 30-day money-back guarantee

CONS

  • The user interface can be confusing to navigate.

RingCentral offers customers reliability, helpful features, and a low price tag all in one place.

Recommended: Read our RingCentral Review.

2. Phone.com ($12–$24/User/Month): Great for Startups

Phone.com is a great virtual phone number app for startups. It’s simple to use and has all the features you need to get started. Plus, it’s low cost.

Many new businesses choose Phone.com as their virtual business phone system. We recommend Phone.com for businesses on a budget looking for virtual phone number providers to cut costs and improve customer service.

Phone.com Features

  • Simple user interface
  • Call management features
  • Address book
  • Desktop and mobile apps
  • VoIP works with analog phones
  • Audio conference calling
  • Call analytics
  • Call blocking
  • Call forwarding
  • Call handling rules
  • Call logs
  • Call notifications
  • Record calls
  • Screening for incoming calls
  • Transfer calls
  • Route calls
  • Caller ID
  • Click-to-call
  • CRM integrations
  • Dial-by-name directory
  • Status updates
  • Fax
  • Greetings
  • Hold music
  • International numbers
  • International calls
  • Number porting
  • Video conferencing
  • Voicemail transcription

PROS

  • Straightforward and easy-to-navigate interface — setting up your account takes just a few minutes
  • Several different plan options, so you can choose the one that best fits your needs (if your needs change down the road, it’s easy to switch to a different plan)
  • Affordable — plans start at just $11.99/user/month

CONS

  • Call quality is hit or miss depending on your internet connection
  • Expensive if you have a large team

Phone.com offers customers a simple user interface for competitive prices.

Recommended: Read our Phone.com Review.

3. Grasshopper ($26–$80/User/Month): Great Add-On Features

Grasshopper has some great add-on features that make it the best choice for businesses looking for a customized virtual phone number provider. For example, you can send out call blasts for an extra $10 per month or hire experienced voice actors to record your greetings for $75 per order.

Other Grasshopper add-on features include a live receptionist, customized international call plans, extra numbers, and extra extensions.

Grasshopper Features

  • Desktop apps
  • Mobile apps
  • Business texting
  • Call forwarding
  • VoIP and Wi-Fi calling
  • Voicemail transcription
  • Virtual receptionist

PROS

  • Affordable monthly rates
  • A wide selection of international calling plans
  • No contracts or hidden fees
  • User-friendly interface
  • Excellent customer service

CONS

  • Some customers have reported issues with customer service when trying to cancel their accounts or get a refund
  • The more add-on features you add, the more expensive your plan is

Grasshopper gives users easy, inexpensive customization options.

Recommended: Read our Grasshopper Review.

What Is a Virtual Phone Number?

A virtual phone number is a telephone number that is not linked to a specific phone line. Instead, it is routed through the internet to a VoIP (Voice over Internet Protocol) service, which then connects the call to the intended recipient.

Virtual phone numbers have a variety of advantages over traditional business phone numbers. Perhaps the most significant advantage is that they are not tied to any one location. This means that they can be used by businesses with multiple locations or by individuals who travel frequently.

Another advantage of virtual phone numbers is that they can be configured to work with various VoIP services and VoIP phones. This gives users more flexibility in choosing a service that best meets their needs. Virtual phone number providers have apps that work on cell phones, tablets, computers, and other devices, making virtual phone numbers more useful than using a cell phone.

Best Virtual Phone Number Providers Review Methodology

Choosing the best virtual phone number provider comes down to three things:

  1. Reliable service
  2. Features
  3. Cost

Additionally, we evaluated features like call routing, team messaging, call transfer, internal and external communication, desk phone calls, video meetings, and the user experience of the virtual phone number service.

Virtual Phone Number FAQ

Yes, virtual phone numbers will work with all phone carriers. Virtual phone number services provide you with a free virtual phone number to make unlimited calls through. The service works like all other local phone numbers, but the signal is carried through the internet, not a cellular network or traditional phone system. The main benefit is free unlimited calling on mobile phones, desk phones, tablets, computers, and other devices.

You should consider a virtual phone number for your business if you would like to have a professional presence and be able to manage your calls from anywhere. Many call centers use virtual phone numbers because of the unlimited extensions, advanced features, and low cost.

Some benefits of using a virtual phone number include increased flexibility, scalability, and affordability.

A virtual phone number is a telephone number that is not assigned to a specific phone line or device. It is instead used to forward calls to the user’s real phone number. Virtual phone numbers can be used for both personal and business purposes.

There are a few different ways to get a virtual phone number for your mobile phone. You can purchase a virtual number from a Voice over IP (VoIP) provider, use a softphone app, or sign up for a Google Voice account.

Purchasing a virtual number from a VoIP provider is typically the most expensive option, but it also gives you the most control over your call-forwarding settings. A softphone app is a less expensive option that allows you to make and receive calls using your mobile phone’s data connection.

A virtual phone number is a great way to make calls without using your real phone number. You can use a virtual phone number to make calls for business or personal purposes.

To get started, you will need to sign up for a service that provides virtual phone numbers. There are many different providers of virtual phone numbers, so be sure to do your research to find the best one for your needs.

Once you have signed up for a service, you will be given a virtual phone number. This number will be used when making calls from your computer or mobile device. When making a call, simply enter the virtual phone number into the dialer and hit the call button. The call will be made through the internet instead of traditional telephone lines.

Yes and no. While there are some providers that do offer free virtual phone numbers, most providers will charge a monthly fee for the service. The good news is that the monthly fees are typically very reasonable, and in some cases, you may even be able to find a provider that offers a free trial period.

Virtual phone numbers have become increasingly popular in recent years as more businesses move away from traditional phone numbers. There are several different providers of virtual phone number systems, each with its own advantages and disadvantages.

RingCentral is one of the leading providers of virtual phone services. It offers small business owners a wide range of features, including voicemail, call forwarding, and caller ID.

Phone.com is another popular provider of virtual phone numbers. It offers many of the same features as RingCentral, at a slightly lower price point, but with less reliability and features. Plans start at just $12 per month, making it a great option for small businesses or startups on a budget.

Grasshopper is another provider worth considering if you’re looking for a virtual phone number solution. Grasshopper is great for businesses that prefer a customized virtual phone service experience. Grasshopper offers add-on features to customize your business phone system.

Yes, you can get a toll-free number to use for your virtual business phone numbers. A toll-free number is a phone number that is free for the caller to dial. The calls are paid for by the person or business that owns the phone number.

Toll-free numbers are often used by businesses as a way to increase customer service and sales. They are also used by organizations to raise awareness about their brand or cause. Many charities use toll-free numbers to solicit donations.

There are a few different ways to get a toll-free number for your business or organization. You can purchase a toll-free number from virtual phone number providers.