State Farm Small Business Insurance Review 2023

State Farm is an Illinois-based insurance provider offering many types of business insurance. State Farm currently sells business insurance to over one million small businesses throughout the US.

Recommended: Every business is unique— find the best match for your small business in our Best Small Business Insurance review.

State Farm Business Insurance

State Farm was founded in 1922 in Bloomington, Illinois. The insurance provider offers many types of business insurance, such as accident & health insurance as well as commercial general liability insurance. Small businesses can also purchase general liability, commercial property, workers' compensation, and commercial auto policies.

The most popular coverage State Farm offers is its property and business professional liability insurance packages. These packages combine multiple policies under one umbrella which saves companies money in protecting their businesses.


  • 24/7 claims
  • Financially stable company
  • High customer ratings


  • Claim denials
  • Restricted discounts

Looking for the best policy at the best price? Check out our Best Small Business Insurance review.

Types of Insurance Offered by State Farm:

State Farm provides many types of insurance to small businesses. While they are well-known for their commercial property and professional liability packages, State Farm is a great place to bundle all of your business insurance policies under one roof. Business owners who also hold personal insurance policies with State Farm could benefit even more by having all of their coverage details and documents in one place. 

Additional types of insurance provided by State Farm include:

  • Business owners policies
  • Contractor policies
  • Commercial auto insurance
  • Business and professional liability insurance
  • Commercial liability umbrella policy
  • Errors and omissions liability
  • Employment practices liability insurance
  • Not-for-profit organization liability with EPLI
  • Condo and homeowners association directors and officers liability with EPLI
  • Employers non-owned car liability (ENOL)
  • Farm and ranch property & liability insurance

Visit State Farm’s website for a complete list of insurance types.

How to Get a Quote from State Farm:

  1. Visit their website
  2. Type in your zip code
  3. Call the nearest branch
  4. Get a quote

State Farm Review Ratings

Value — 4/5

Overall, State Farm works well for most businesses because they offer many types of small business insurance suitable for the majority of small businesses. They do not offer quotes online. You have to enter your zip code then you are redirected to an independent agent’s contact details. You’ll have to call for a quote.

Customer Service — 4/5

State Farm’s customer service is friendly and professional. Our overall experience was positive. Many customer reviews report the same.

Ease of Use — 4/5

Applying for a business opportunity policy (BOP) was a convenient experience. We called their customer service number from a nearby agency and got a fast quote. We didn’t get a quote online, but the rate we received was decent.

Included Features — 4/5

We find State Farm’s approach to insurance acceptable because of their great customer service, lower rates, and their variety of types of small business insurance offered. These are the primary features we like about State Farm, but other features we like include:

  • Independent agencies are small businesses, so they understand small businesses well
  • Cater to many industries

Final Thoughts on State Farm

State Farm may be the right insurance solution for your business if you are looking for lower rates and local service.

State Farm makes purchasing small business insurance convenient, as you can call them to request a quote or stop in at a local agency. When calling for a quote, they picked up right away. State Farm provides friendly customer service and low rates.

Recommended: Read our review of the best small business insurance companies.

Our Approach

Choosing the best business insurance comes down to three things:

  1. The type of business you have
  2. What you need to insure
  3. Which insurer offers the best small business insurance quote

We selected the best business insurance providers by reviewing numerous insurance companies online. Then, we analyzed them to understand the types of businesses they best serve. And finally, we narrowed down what types of insurance they provide.

We also looked into which insurers provide the best quotes, customer service, and any other aspect that makes them unique.

State Farm FAQs

Who is State Farm?

State Farm is a small business insurance provider that offers many types of small business insurance. They have been in business since 1922 and service over 1 million small businesses throughout the US.

Is State Farm insurance legit?

State Farm is a legal entity that has been in business since 1922. They sell business insurance throughout the United States. Insurance is a heavily regulated industry. Rest assured, State Farm is a legitimate business and recognized brand.

What type of insurance do you need for a business?

All businesses should carry general liability insurance. It covers you and your employees against potential liabilities to third parties should your products or services cause bodily injury or property damage. Depending on the type of business you operate, you may need other types of insurance.

Can I purchase business insurance online through State Farm?

State Farm’s website does not permit small business owners to apply for business insurance through their website. To purchase, you can visit their website to find a local agent. Then you can call the agent to get a quote.

What’s the most popular small business insurance from State Farm?

General liability insurance is the most sold small business insurance policy sold through State Farm. This policy protects a business from liability if a customer gets hurt or negligence occurs.

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