A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. independent activity
- Who the employee will report to (or vice versa)
Below is our food runner job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Food Runner Job Description
We are looking for a competent and motivated food runner to support our front-of-house and back-of-house staff and improve our guests' experience. The ideal candidate has excellent communication skills and is able to handle high-pressure situations with ease. The food runner is expected to relay critical information between our servers, kitchen staff, customers, and management. They play a pivotal role in ensuring that each guest leaves satisfied. While experience isn’t required, candidates considering this position must be ready to work at a fast pace and be willing to learn and grow in this industry.
- Greeting guests as they are seated
- Answering customer questions regarding menu items, offering recommendations when appropriate
- Working with Servers and the kitchen to ensure that food is delivered on time and as expected
- Catering to guests’ needs throughout the meal
- Promptly cleaning and resetting tables
- Keeping all work areas clean and fully stocked
- Ensuring that food safety guidelines are adhered to at all times
- Addressing guest concerns and complaints, notifying Server and Manager when necessary
Necessary Skills & Qualifications:
- High school education or equivalent
- Must be of legal age to serve alcohol
- Ability to meet necessary physical requirements, including standing for long periods of time, frequent bending, and occasional heavy lifting
- Professional and positive attitude with a willingness to learn
- Self-motivated and dedicated to providing a positive customer experience
- Strong communication skills and ability to work individually and collaboratively
- Aware of safety precautions and occupational hazards
- Reliable transportation
- Ability to work evenings, weekends, and holidays
Preferred Skills & Qualifications:
- Food handlers certificate—will provide the necessary training if the candidate meets all other requirements
- Flexible schedule
- Ability to work 20+ hours per week
ENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.