WHAT TO INCLUDE IN A JOB DESCRIPTION
A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. independent activity
- Who the employee will report to (or vice versa)
Sales Administrator Job Description
Below is our sales administrator job description. You can post it as-is to an online job board like ZipRecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Sales Administrator Job Description
Our company’s sales administrators are the foundation of the sales team, providing valuable support to our salespeople. A sales administrator wears many hats, from customer service representative to administrative assistant to sales coordinator. Successful sales administrators have excellent people skills and are able to deliver high-quality service while still attaining personal and team sales goals.
- Coordinate the sale of company products by building relationships, performing sales discovery, and promoting products.
- Research and provide sales leads
- Provide clerical support to the sales team
- Process customers’ orders via phone, email, and online order form
- Ensure the accuracy of order information
- Serve as a liaison to the logistics team when there are delivery questions or issues
- Maintain up-to-date customer records
- Create monthly, quarterly, and annual sales reports for management
- Communicate significant customer concerns to management
- Work with team members to reach sales goals
- Maintain current knowledge of the business’ product offerings
Necessary Skills & Qualifications:
- High school diploma or equivalent
- Minimum of one year working in sales as an administrator or support agent
- Proficiency in Microsoft OfficeSuite and CRM platforms
- Demonstrated ability to meet personal performance metrics
- Ability to multitask and remain organized in a fast-paced environment
- Team-oriented work ethic and willingness to help others
- Commitment to consistently providing a high level of customer service
Preferred Skills & Qualifications:
- Minimum of three years working in sales as an administrator or support agent
- Marketing or sales certification
- Bachelor’s degree or higher
- Bilingual in English and Spanish
3 STEPS TO TAKE WHEN HIRING EMPLOYEES
ENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an Employer Identification Number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend Gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.