KEY CONSIDERATIONS: ZENBUSINESS VS. INCFILE

When we started researching ZenBusiness and Incfile, we focused on three main questions:

  • Is this a good deal?
  • Is there a better deal?
  • Who uses this service and how was their experience?

Answering these questions will boost your confidence so you can choose the best service to get your business formed and running.

Is This a Good Deal?

ZenBusiness

Absolutely! ZenBusiness offers some of the lowest prices in the LLC formation market. The great news is that you can start your business with only $39 (plus state fees). One year of registered agent service is included with all their LLC formation packages and it’s only $119/year after the first year is up. Since a registered agent is a significantly important service, this alone makes them not just a good deal, but one of the best deals! In addition, all packages include an Operating Agreement and a Worry Free CPA Assessment at no cost.

ZenBusiness is quite transparent with all the options they offer. They have different tiered plans for your specific needs: Starter, Pro, and Premium. If these plans aren’t what you’re looking for, you can pick and choose a plan specifically tailored for your business’s needs. ZenBusiness also provides all your documentation online with an easy to use dashboard. For an additional fee, you can select the Worry Free Compliance Guarantee (free with Pro and Premium plans); this guarantee provides peace of mind, how-to support, and covers costs when regaining good standing due to missed compliance paperwork deadlines. It also covers annual filing alerts and submittal for your convenience.

Their Pro and Premium packages include a lot of great features that other services omit and they’re able to do this for only a bit more, maintaining affordability.

Incfile

Short answer, yes. Along with ranking high across our other criteria, Incfile provides a great value in its basic features. Although their Silver formation package is free for the first year, there are some additional fees to consider, such as state fees. Incfile offers a free website with their packages, but you end up paying more in the long-run even within the first year; to be exact, you will pay an additional $240 for web hosting for the year at $20 per month. That is a significant amount of cash if you’re trying to be more conservative with your expenses, while starting a new business. Additionally, you will have to pay for a domain name, since this is not included with the website either. ZenBusiness, however, provides the same service for only $75, which includes a domain name ($50/year website and $25/year domain name fees).

Incfile will also include a free registered agent for the first year, renewing at $119/year after.

Above all, Incfile offers great features in its middle and top tier packages*. Another reason to consider Incfile is that you're only offered additional services relevant to the tier you select.

Note: A more inclusive breakdown of each company's basic, middle, and top tier service packages is featured at the end of this review.

 

Who Uses ZenBusiness and Incfile?

ZenBusiness

ZenBusiness is used by anyone interested in starting a business. They service Limited Liability Companies (LLCs), S-Corporations, Non-Profits, Corporations, etc. If you are an entrepreneur interested in big savings for the same service others offer, this company is for you!

Here are some verified reviews (from Trustpilot) by people who used ZenBusiness to help launch their businesses:

“I am extremely happy with the service.They are reasonably priced and professional and really make things easy for you to form an LLC . They also offer a variety of services. They completed my order much quicker than I had planned. I really think if you are starting a business, there is no better way to go! I will be using their services again!”

“I thought this was too good to be true, but it was completely legit. I was very pleased with how quick and easy ZenBusiness made the process of becoming an LLC. They offer plenty of helpful add-on options that you can pay for, but they don't push them on you. It's also nice that everything is conveniently in a dashboard on their site for me. When I want to get an EIN or make amendments or anything, I can do it super easily from their site. Definitely would recommend.”

Incfile

Incfile is for business owners starting their own LLC, S-Corporation, C-Corporation, etc. If you’re interested in savings, they are also another good option.

Here are some verified reviews (pulled from Better Business Bureau) by people who used Incfile to help launch their businesses:

“Quick and simple. Also the dashboard they provide makes it easy to stay up to date and current on any business issues having to do with the LLC."

"This company is definitely in my list of trusted companies by now. The services are quick and provided in an extremely professional manner allowing me to focus on my business. The UX of the online dashboard is clean and easy to understand. Highly recommended.”

Is There a Better Deal to Form My LLC?

Simply put, no. ZenBusiness and Incfile provide a great value for their services and package options.

Takeaway

ZenBusiness wins in all categories. Their low-priced packages with useful features assure you will get your business started on the right foot. Although Incfile also offers a good bargain for its services, you end up getting more relevant products for less with ZenBusiness’s packages. In addition, their middle and top tier plans may appear to cost a bit more, but you end up saving money after doing the math.

A cube with LLC printed on its sides

Our Recommendation: ZenBusiness

FORM AN LLC WITH ZENBUSINESS

($39 + State Fees)

Need more details? Read on for a more in-depth breakdown of our research on ZenBusiness and Incfile.

RATING DETAILS: ZENBUSINESS VS. INCFILE

After addressing key considerations, we completed a more comprehensive analysis of ZenBusiness and Incfile based on:

  • Value
  • Customer Service
  • Ease of Use
  • Features
ZenBusiness vs Incfile Overview
ZenBusiness Incfile
Overall 4.7/5 4.4/5
Cost Value 5/5 4.5/5
Customer Service 5/5 4/5
Ease of Use 3.9/5 4.5/5
Included Features 5/5 4.5/5

Value

When considering which service provides a better value, we choose ZenBusiness.

Although Incfile can start your business for free, you’re still required to pay state fees and some of the included features such as a website, will end up costing you an additional $240 per year for web hosting ($20/month fee), plus the price of a domain name. ZenBusiness on the other hand proves to be a better value by only costing you $75 for a website, domain name, and hosting.

Both services include a free registered agent for the first year, and a registered agent is a legally required portion of business formation.

ZenBusiness also includes an Operating Agreement and a Worry Free CPA Assessment, which includes recommendations for licensed CPAs and accounting software based on your specific company needs.

Customer Service

When it comes to great customer service, ZenBusiness holds an excellent reputation.
They are highly ranked on Trustpilot with a 9.4/10 TrustScore. Their customer feedback highlights their professional customer support and satisfaction.

Ease of Use

Both Incfile and ZenBusiness have online dashboards.
This is where all important business documents can be easily found.

Included Features

ZenBusiness stands alone in this category. 
ZenBusiness offers LLC business formation packages starting at only $39 per year (plus state fees). All 3 packages include registered agent services, an Operating Agreement, and a Worry Free CPA Assessment; this feature will provide you with an evaluation of your company finances and recommend the proper licensed CPA for your specific needs at no charge. The suggested accounting services are a great way to keep track of your company’s monetary flow, file taxes, and stay organized.

Their Worry Free Compliance Guarantee is a great option for busy entrepreneurs. 
This guarantee includes:

  • Annual filing report alerts
  • Documents submitted on your behalf (you will only be responsible for state fees).
  • You are allowed two free changes to your filings per year (state filing fees may still apply).
  • Covers the costs required to regain good standing if your company should miss a deadline or state requirement.

Business email, website, and domain privacy are add-on features that are included in ZenBusiness’s Premium package. 
These are great products that can help your business so your clients can easily contact you, gain visibility, and protect your private information.

See our top 5 service reviews

four point seven out of five ZenBusiness ($39 + State Fees)

Four point 5 out of Five Stars Rocket Lawyer ($349.99 + State Fees)

four point six out of five Incfile ($0 + State Fees)

four point six out of five Inc Authority ($0 + State Fees)

Three out of Five Stars LegalZoom ($79 + State Fees)

PRODUCT COMPARISONS: ZENBUSINESS VS. INCFILE

ZenBusiness and Incfile offer additional services beyond forming your LLC. Some features can be purchased independently, offering even more pricing flexibility. Below, you’ll find a comparison of their basic packages and the features that are valuable when forming an LLC.

Please note that the service costs for each plan do not include the state filing fees which vary by state.

Basic Plan Comparison

ZenBusiness vs Incfile Side by Side Comparison
ZenBusiness Incfile
ORDER PROCESSING TIME 2-3 weeks Next business day
REGISTERED AGENT Included for one year, then $119 per year Free one one year, then $119
OPERATING AGREEMENT Yes $40 extra
EIN REGISTRATION $70 extra $70 extra
ANNUAL COMPLIANCE $110/year Free lifetime company alerts
WEB DOMAIN $25 domain name registration, $10 domain name privacy $199 + $20/month hosting fees via Snapweb
WORRY FREE CPA ASSESSMENT Yes Yes

Middle Plan Comparison

ZenBusiness vs Incfile Side by Side Comparison
ZenBusiness Incfile
ORDER PROCESSING TIME 1 week Next business day
REGISTERED AGENT Included for one year, then $119 per year Free for one year, then $119/year
OPERATING AGREEMENT Yes Yes
EIN REGISTRATION Yes Yes
ANNUAL COMPLIANCE Yes Free lifetime company alerts
WEB DOMAIN $25 domain name registration, $10 domain name privacy $199 + $20/month hosting fees via Snapweb
WORRY FREE CPA ASSESSMENT Yes Yes

Top Plan Comparison

ZenBusiness vs Incfile Side by Side Comparison
ZenBusiness Incfile
ORDER PROCESSING TIME 3-5 business days Next business day
REGISTERED AGENT Included for one year, then $119 per year Free for one year, then $119
OPERATING AGREEMENT Yes Yes
EIN REGISTRATION Yes Yes
ANNUAL COMPLIANCE Yes Free lifetime company alerts
WEB DOMAIN Yes Free + $20/month hosting fees via Snapweb
WORRY FREE CPA ASSESSMENT Yes Yes