Nationwide Business Insurance Review 2023

Nationwide is an Ohio-based insurance provider offering many types of business insurance. Nationwide currently sells business insurance to over 1 million small businesses throughout the US.

Recommended: Every business is unique— find the best match for your business in our Best Small Business Insurance review.

Nationwide Business Insurance

Nationwide was founded in 1926 in Columbus, Ohio. The insurance provider offers many types of business insurance. It offers general liability, commercial property, workers compensation, commercial auto insurance, and various other types of insurance. Small businesses can also purchase a business owner’s policy (BOP), which groups several types of business insurance under one umbrella.

The most popular coverage Nationwide offers is its general liability insurance.


  • Financially stable company
  • Tailored policies
  • Live representatives
  • Great customer service


  • Poor claims handling

Looking for the best policy at the best price? Check out our Best Small Business Insurance review.

Types of Insurance Offered by Nationwide

Nationwide provides many types of insurance to small businesses. The most common policy Nationwide sells is their general liability insurance policy, which protects businesses from liability when someone gets hurt, like a customer.

Additional types of insurance provided by Nationwide include:

  • General Liability Insurance
  • Commercial Property Insurance
  • Workers' Compensation Insurance
  • Commercial Auto Insurance
  • Business Owner’s Policy (BOP)
  • Errors and Omissions Insurance (Professional Liability Insurance)
  • Product Liability Insurance
  • Business Interruption Insurance
  • Umbrella Insurance
  • Equipment Breakdown Coverage
  • Cyber Liability Insurance

Visit Nationwide’s website for a complete list of insurance types.

How to Get a Quote from Nationwide:

  1. Visit Nationwide’s website
  2. Select “Business” from the top menu
  3. Select “Start Your Quote”
  4. Answer some questions about your business
  5. Get a quote

Nationwide Review Ratings

Value — 3/5

Overall, Nationwide works well for most businesses because they offer many types of small business insurance suitable for the majority of small businesses. Navigating to find the Nationwide Business Insurance section of their website was confusing.

Customer Service — 3/5

In our experience, Nationwide’s customer service is friendly and professional. However, many online customer reviews have complained about Nationwide.

Ease of Use — 4/5

Applying for general liability insurance was a convenient experience. You call their customer service number or get a quote online.

Included Features — 3/5

We find Nationwide’s approach to insurance acceptable because of their great customer service, decent quotes, and a large variety of small business insurance types offered. These are the primary features we like about Nationwide, but other features we like include:

  • Protect many types of businesses
  • Online bill pay feature

Final Thoughts on Nationwide

Nationwide may be the right insurance solution for your business if you want a decent quote, have many insurance needs, and like doing business with a company that has a reputation backed by years of experience.

Nationwide makes purchasing small business insurance convenient, as you can call them to request a quote or get an online quote. When calling for a quote, they picked up right away. Nationwide provides friendly customer service, decent quotes, and expert insurance advice to ensure your business stays protected.

Recommended: Read our review of the best small business insurance companies.

Our Approach

Choosing the best business insurance comes down to three things:

  1. The type of business you have
  2. What you need to insure
  3. Which insurer offers the best small business insurance quote

We selected the best business insurance providers by reviewing numerous insurance companies online. Then, we analyzed them to understand the types of businesses they best serve. Finally, we narrowed down what types of insurance they provide. 

We also looked into which insurers provide the best quotes, customer service, and any other aspect that makes them unique.

Nationwide FAQs

Who is Nationwide?

Nationwide is a small business insurance provider that offers many types of small business insurance. They have been in business since 1926 and service over 1 million small businesses directly and through subsidiaries.

Is Nationwide insurance legit?

Nationwide is a legal entity that has been in business since 1926. They sell business insurance throughout the United States. Insurance is a heavily regulated industry. Rest assured, Nationwide is a legitimate business and recognized brand.

What type of insurance do you need for a business?

All businesses should carry general liability insurance. It covers you and your employees against potential liabilities to third parties should your products or services cause bodily injury or property damage. Depending on the type of business you operate, you may need other types of insurance.

Can I purchase business insurance online through Nationwide?

Nationwide’s website permits small business owners to apply for insurance through their website. To purchase, you can visit their website or call their customer service number.

What’s the most popular small business insurance from Nationwide?

General liability insurance is the most popular small business insurance policy sold through Nationwide. This policy protects a business from liability if a customer gets hurt or negligence occurs.

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