ZenBusiness vs Inc Authority 2022

Which Is the Best LLC Service for You?

Searching for the best LLC service to help you form an LLC (limited liability company)? After reviewing many business formation services such as Inc Authority and ZenBusiness, we chose to partner with ZenBusiness to create LLC formation packages that offer the best deal and discount for our users so you can start, run, and grow your business easily and successfully in 2022.

In our Inc Authority vs ZenBusiness LLC service review, we answer three simple questions to help guide you through choosing the top LLC service for starting your business.

Recommended: Check out our list of the best LLC services.


ZenBusiness vs Inc Authority: Which Is Best for Your Business?

Our Approach:

When we started researching ZenBusiness and Inc Authority, we focused on three main questions for our comparison review:

  • Is it a good deal?
  • Is there a better deal?
  • Who uses this LLC service and how did they review their experience?

We analyzed the LLC formation services’ overall value, customer reviews, customer service, included features, and ease of use to determine which company is best for you and your business.

Quick Comparison:

1.Choose ZenBusiness if you value positive customer reviews and basic LLC services. Starting at only $49 plus state fee, ZenBusiness provides Articles of Organization filing, a free accounting consultation, and a year of worry-free compliance.

2. Choose Inc Authority if you want a free LLC formation service (plus state fees). Inc Authority will take care of the business document filing, name check, and more at no cost.

3. Choose Rocket Lawyer if you need legal services in addition to your LLC formation services. Rocket Lawyer is great at helping customers start their LLCs while saving money on legal fees.

Need more details? Read on for a more in-depth breakdown of our ZenBusiness vs Inc Authority LLC services comparison or explore more options.

LLC Packages: ZenBusiness vs. Inc Authority

ZenBusiness and Inc Authority can do more than simply register your LLC. They each offer additional services, either included in their formation packages or sold separate. Here is a comparison of the main features you should care about when forming your LLC.

Note: Inc Authority offers three startup bundles; however, we will not be covering what the third startup package includes. Instead, we will start with what the free incorporation service package includes, then cover the Startup Business Bundle and Executive Business Bundle.

LLC Formation: Basic Plan Comparison

ZenBusiness vs Inc Authority Side by Side Comparison
ZenBusiness Inc Authority
ORDER PROCESSING TIME 2-3 weeks 1-3 weeks
REGISTERED AGENT $199/year Included for one year
OPERATING AGREEMENT No No
EIN REGISTRATION $99 No
ANNUAL COMPLIANCE Included for one year No
WEB DOMAIN Included in Online Tools Bundle (Domain, Privacy, Email, Website) for $149 No

LLC Formation: Middle Plan Comparison

ZenBusiness vs Inc Authority Side by Side Comparison
ZenBusiness Inc Authority
ORDER PROCESSING TIME 3-9 business days 1-3 weeks
REGISTERED AGENT $199/year Included for one year
OPERATING AGREEMENT Yes Yes
EIN REGISTRATION $99 Yes
ANNUAL COMPLIANCE Yes No
WEB DOMAIN Included in Online Tools Bundle (Domain, Privacy, Email, Website) for $149 No

LLC Formation: Top Plan Comparison

ZenBusiness vs Inc Authority Side by Side Comparison
ZenBusiness Inc Authority
ORDER PROCESSING TIME 2-5 business days Express processing saves you several days
REGISTERED AGENT $199/year Included for one year
OPERATING AGREEMENT Yes Yes
EIN REGISTRATION $99 Yes
ANNUAL COMPLIANCE Yes No
WEB DOMAIN Included in Online Tools Bundle (Domain, Privacy, Email, Website) Yes

See our top 6 service reviews

four point seven out of five Stars Northwest ($29 + State Fees)

four point five out of five Stars Tailor Brands ($199 + State Fees)

four point two out of five Stars ZenBusiness ($49 + State Fees)

four point zero out of five Incfile ($0 + State Fees)

three point eight out of five Stars Rocket Lawyer ($349.99 + State Fees)

three point four out of five Stars LegalZoom ($79 + State Fees)

ZenBusiness vs. Inc Authority: Customer Reviews

ZenBusiness is used by entrepreneurs who:

  • Want LLC formation services from a reputable company
  • Need to form their LLC with minimal fuss 
  • Want to take advantage of the free accounting consultation included with every package

Here are some verified ZenBusiness reviews from Trustpilot by customers who used this formation service to help launch their business:

“I was pleasantly surprised by how quick and easy the process was for establishing my LLC. Furthermore, when I had to reach out to customer service about my name reservation, I got a quick and friendly response from a live person! Excellent customer service! Thanks!”

“I enjoyed my experience working with Zen business. They helped me set up my LLC for my new business! It was easy to set up and their fees were the cheapest we've seen online. If you need help establishing your business, give Zen business a try!”

“I just called customer support to find out more about my formation due to the fact that I have no experience and the customer support I received was totally rude and unprofessional. Should I have known this before hand, I would have never used this service”

ZenBusiness responded to the above review with the following:

“Thanks for taking the time to speak with me today and for bringing your interactions with our Customer Care team to our attention. We do strive to provide everyone with a Zenlike experience and that clearly wasn't the case with you. I am glad I was able to answer all your questions and that we were able to form your LLC so quickly. Please do not hesitate to reach back out to me or anyone else on our Customer Success team should any other issues arise.”

Inc Authority is used by entrepreneurs who:

  • Want a high-quality free LLC formation service (plus state fees)
  • Appreciate getting a full year of free registered agent service
  • Are happy getting a basic LLC formation package (because their premium bundles are pricier than others)

Here are some verified Inc Authority reviews from Trustpilot by customers who used this formation service to help launch their business:

“JB was a great representative, he stayed on top of my request to turn my ministry into a non profit. He was so adamant about the purpose of my ministry that he contacted me regularly to see if there was anything he could do to make it more affordable for me. He applied a law enforcement and military discount, he made sure that my ministry recieved everything I asked for and explained everything in the package perfectly. I'll be telling others about this great company.”
<blockquote, italicized>“From the first call with Tycho to my most recent call with Jairo Reyes the experience has been amazing. Jairo calmed my nerves and solved my issue immediately. They both made the process gentle and friendly for a first time business owner. Please contact them to help you start your dreams!!”

“I have been trying to communicate with them for more than a month and they tell me it still does not come out, but do not issue me in what state or how is my LLC, I really thought it was a good company but it is unfortunate, I do not recommend it”

Inc Authority responded to the above review with the following:

“Thank you for bringing this to our attention. We apologize for the inconvenience. Please call us directly at 877-684-2836 so we may assist and answers all questions.”

ZenBusiness vs. Inc Authority Review Ratings

After conducting a quick comparison, we completed a more comprehensive review of Inc Authority and ZenBusiness LLC services based on:

  • Cost Value
  • Customer Service
  • Ease of Use
  • Included Features
ZenBusiness vs Inc Authority Overview
ZenBusiness Inc Authority
Overall 4.5/5 4.3/5
Cost Value 4.3/5 4/5
Customer Service 4.9/5 5/5
Ease of Use 3.9/5 4/5
Included Features 4.9/5 4/5

Cost Value

Cost value for each service depends on what you want and need.

ZenBusiness charges $49 for its basic LLC formation service, which is $49 more than Inc Authority charges (because Inc Authority’s basic package is free). So, if all you need is a basic package, Inc Authority delivers more value.

Customer Service

Both companies offer excellent customer service.

While you can find some negative reviews of ZenBusiness and Inc Authority, the vast majority of reviews are positive for both companies. It may be worth noting here that many of Inc Authority’s reviews mention specific customer service representatives, where the reviews for ZenBusiness are more general. From these reviews, it would be reasonable to assume that Inc Authority might offer more personalized service.

Ease of Use

ZenBusiness is somewhat easier to use because it doesn’t hit you with numerous upsells like Inc Authority.

Both companies have well-designed websites that take you through the process of purchasing your package step by step. However, Inc Authority can be more frustrating to use due to its regular attempts at upselling. It’s not really surprising that they try to get you to buy more - since their basic package is free - but that doesn’t make it any less annoying.

Included Features

Both services don't include as many features as other companies.

Northwest, for example, includes registered agent services for a year, data privacy protection, free mail forwarding, and more in its LLC package.

Summary

After thoroughly researching ZenBusiness and Inc Authority, we determined that there are alternatives out there that provide more features at a lower price. We highly recommend exploring those options by visiting our review of the best LLC services.

FAQ

What do I need to form an LLC and can I start one on my own?

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You can learn everything about starting an LLC — and form one on your own — by following the steps outlined in our comprehensive state-based guides!

Which LLC service is better — Inc Authority or ZenBusiness?

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Although the two companies offer a lot of the same things and each has its advantages, we think that ZenBusiness is a better bargain overall if you want anything more than a simple document prep and filing service.

Which company offers ongoing legal services?

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Neither company offers ongoing legal services.

What are some ZenBusiness and Inc Authority alternatives?

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You can find ZenBusiness and Inc Authority alternatives by checking out our list of the top 5 LLC services.

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