Typical Roles at a Boutique Gym


A boutique gym offers unique workouts guided by trainers, making the selection of good, motivating trainers vital to the success of your business. You will also need to hire a manager, a receptionist, and at least one janitor.

Manager

This is the first role you’ll need to think about when building your team. In many cases, the business owner can act as his/her own general manager.

Typical Salary:

  • $35,000 per year

What Does This Role Entail?

  • Hiring and scheduling employees
  • Keeping track of inventory
  • Adhering to health and safety standards
  • Ensuring customer satisfaction

Who to Look For:

  • Previous management experience
  • Able to manage customers’ complaints
  • Available for many shifts, as they are an integral part of everyday business

Trainer

Trainers lead classes at the gym. Depending on the kind of boutique gym, they may specialize in a certain skill, such as boxing or a kind of martial arts. Many trainers offer one-on-one training sessions for additional hourly prices.

Salary: $58,000 per year

What This Role Entails:

  • Directing classes at the gym
  • Helping clients work out with proper form
  • Motivating and inspiring clients during their workouts

Who to Look For:

  • Certification needed
  • History of dedication to athletics
  • Outgoing and enthusiastic

 

Receptionist

A receptionist welcomes people into your gym and takes care of administrative tasks such as signing people up for memberships.

Salary: $26,000 per year

What This Role Entails:

  • Greeting customers
  • Signing people up for memberships
  • Assisting in various administrative tasks

Who to Look For:

  • No experience necessary
  • Well organized

Janitor

Janitors are responsible for cleaning the gym and its equipment between classes and making sure that it generally looks nice.

Salary: $23,500 per year

What This Role Entails:

  • Cleaning the gym and its equipment
  • Maintenance on workout machines

Who to Look For:

  • No experience necessary
  • Ability to lift heavy items

Boutique Gym Hiring Tips


Hiring employees can seem like a nerve-wracking process, but it doesn't have to be. We break the process down into four basic steps: (1) Planning; (2) Recruiting; (3) Interviewing; and (4) Completing the Hire. Here are some tips for each phase of the process

Plan to Staff Your Business

The target customers for your boutique gym will have extra income to spend on a quality gym experience, therefore boutique gyms do best in more urban areas. Employees like trainers or those that work at the front desk should be energetic and encouraging to customers. The gym must be kept clean and tidy, as boutique gym memberships are typically rather expensive and customers will expect a high quality experience.

Develop a Recruiting Strategy

Start recruiting trainers early on, as you will want to find someone experienced who fits the mission of your gym. If your gym specializes in a certain workout, such as boxing, you will be looking for a very specific candidate, which may take more time. Advertise with flyers at nearby gyms, health food stores, or health supplement stores. Post job openings online as well, as some fitness experts have a large online presence.

Interview with Confidence

If you take your time during the planning and recruiting phases of the process, you will likely end up with many qualified candidates.

Nonetheless, it is natural for a new business owner to be a bit anxious the first time hiring employees. Don’t forget that the interview is just a chance to get to know an applicant and to give them an opportunity to learn more about the role and the business. Also, it might help to remember that they are probably even more nervous than you are!

Throughout the interview process, it may help to keep in mind that most boutique gym owners look for employees who are:

  • Athletic
  • Energetic
  • Encouraging
  • Good leaders
  • Reliable

Here are some sample interview questions that will help you learn more about the character of your interviewees:

  • What are your main skill areas as an athlete/trainer?
  • What training methods have you used in the past? Which have been most successful?
  • What do you believe the philosophy of a gym should be?
  • How would you deal with an unmotivated client or someone who wanted to quit their membership?

Be Familiar with Hiring Laws

After selecting a job candidate, there are certain steps you will need to follow to complete the hiring process. Check out our Hiring Compliance Checklist for a step-by-step guide to the legal aspects of hiring employees.

One of the most important steps is to classify your new hire as an employee or an independent contractor. Become familiar with IRS guidelines on this matter, as there are serious consequences for misclassifying an employee as an independent contractor.

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For more details, please refer to our guide on the topic, Contractors vs. Employees: What You Need to Know. We also provide templates for the essential hiring forms you will need.

Set Up Payroll


Once you have a growing team of employees, it's time to set up your payroll. Using a payroll service provider saves you time for running your business, and also helps ensure that you comply with important federal requirements such as employee tax withholding.

To help our readers save money and grow their business, we negotiated a 20% discount for you with payroll provider ADP, the most popular small business provider in the country.

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Try ADP and get 20% off payroll services for your business.

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