Last Updated: February 22, 2024, 12:37 pm by TRUiC Team

Personal Concierge Business Insurance

Getting insurance for your personal concierge business is essential.

Personal concierges need to be protected against things like claims of professional negligence, trademark disputes, and contract disputes.

For example, someone could sue you for negligence, claiming that the services you arranged for them were substandard.

We’ll help you find the most personalized and affordable coverage for your unique business.

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Recommended: Next Insurance is dedicated to matching small businesses with the right policy at the best price.

Best Insurance for a Personal Concierge Business

General liability insurance is — generally speaking — one of the most important insurance policies for personal concierges. 

Some of the risks general liability insurance covers are:

  • Bodily injury
  • Property damage
  • Medical payments
  • Legal defense and judgment
  • Personal and advertising injury

While general liability insurance offers fairly comprehensive coverage, there are certain risks that may not be included in this type of insurance for your business. To address these risks, you may want to explore additional policies.

  • If you use a vehicle for work purposes, you'll need commercial auto insurance. This policy covers any accidents that occur while using the vehicle, which won't be covered by regular auto insurance.
  • Business income coverage provides financial protection in case of a major business interruption, such as a natural disaster or power outage. It covers expenses like lost income, relocation costs, and additional expenses incurred during the recovery period.
  • Professional liability insurance protects your business from lawsuits that arise from professional negligence or failure to provide adequate advice or service. Legal fees and damages are covered by this type of insurance.

There are two main categories of insurance providers for businesses: traditional brick-and-mortar insurers and online insurers. 

Small businesses tend to prefer online insurers like Next and Tivly because they offer more affordable quotes without sacrificing accuracy and reliability.

Let's Find the Coverage You Need

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Cost of General Liability Insurance

On average, personal concierges in America spend between $400 - $700 per year for $1 million in general liability coverage.

Compare the average cost of general liability insurance for a personal concierge business to other professional industries using the graph below.

Several factors will determine the price of your policy. These include your:

  • Location
  • Deductible
  • Number of employees
  • Per-occurrence limit
  • General aggregate limit

You may be able to acquire general liability insurance at a discounted rate by purchasing it as part of a business owner’s policy (BOP) rather than as a standalone policy.

A BOP is a more comprehensive solution that includes multiple forms of coverage, such as business interruption and property insurance.

Graph showing average price of general liability insurance prices per industry

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Find the Best Rate

Discover the best coverage at the lowest rate in our cheapest business insurance review.

Common Situations That General Liability Insurance May Cover for a Personal Concierge Business

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Example 1: A client has stopped by your office to pick up their shopping because they are running short on time and can’t wait for delivery. As an employee brings their bags to load into the car, they lose control of the cart they were using and send it crashing into the luxury vehicle. The impact causes extensive damage to the car and to the shopping items. General liability insurance will likely cover the cost of the damage.

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Example 2: You’re conducting client interviews at your offices when a potential new client trips over your laptop power cord, breaking their wrist in the fall. General liability insurance will likely pay for their medical bills and any potential legal fees.

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Example 3: You’ve decided to redesign your logo, and about a month after putting up your new sign in the parking lot, your lawyer receives a call from a local rival firm. They have accused you of copyright infringement and are threatening to sue. General liability insurance will likely cover your legal fees and any payout if a settlement is reached.

Other Types of Coverage Personal Concierge Businesses Need

While general liability is the most important type of insurance to have, there are several other forms of coverage you should be aware of. Below are some of the most common types of coverage:

Professional Liability Insurance

If a client says that you’ve failed to properly complete an important task after charging them for your services, you could potentially face a lawsuit. Professional liability insurance, also known as errors and omissions insurance, will work to protect your business in this type of situation and cover any resulting legal fees.

Commercial Auto Insurance

Your personal car insurance won’t provide protection if you’re involved in an accident while performing work duties. This means that whether or not you use personal or company cars, you need to invest in commercial auto insurance to protect your vehicles and anyone driving them in the event of an accident.

Workers’ Compensation Insurance

Most states require businesses to provide workers’ compensation insurance for their employees. If they become injured on the job or fall ill due to a work-related incident, this insurance policy will cover their medical bills. Additionally, if they are unable to return to their job, workers’ compensation will provide disability benefits.

Data Breach Insurance

Your clients entrust you with some of their private information in order to complete different tasks for them. But if your computer system is breached, all of that personal and financial information could easily be stolen by cyber attackers. Data breach insurance can protect your business from related legal costs.

Additional Steps To Protect Your Business

Although it’s easy (and essential) to invest in business insurance, it shouldn’t be your only defense.

Here are several things you can do to better protect your personal concierge business:

  • Use legally robust contracts and other business documents. (We offer free templates for some of the most common legal forms.)
  • Set up an LLC or corporation to protect your personal assets. (Visit our step-by-step guides to learn how to form an LLC or corporation in your state.)
  • Stay up to date with business licensing.
  • Maintain your corporate veil.

Personal Concierge Business Insurance FAQ

Yes, absolutely. You will need to first get a quote from an online business insurance provider like Next Insurance. Next allows you to then purchase a policy immediately and your coverage will be active within 48 hours.

A typical business owner’s policy includes general liability, business interruption, and commercial property insurance. However, BOPs are often customizable, so your agent may recommend adding professional liability, commercial auto, or other types of coverage to your package depending on your company’s needs.

"Business insurance" is a generic term used to describe many different types of coverage a business may need. General liability insurance, on the other hand, is a specific type of coverage that business owners need to protect their assets.

Yes. In order to launch a personal concierge business, it is essential to have business insurance due to the specific risks that come with running this type of business. Without adequate insurance coverage, you may face significant liability and financial instability. 

Furthermore, you may also be in violation of certain legal requirements, such as the need for commercial auto insurance. Therefore, it is crucial to obtain appropriate insurance coverage from the beginning.

Not necessarily. Certain exceptions may be written directly into your personal concierge business insurance policy, and some perils may be entirely uninsurable.

Yes, an LLC is meant to create a legal barrier between your business and your personal assets and credit. If you haven’t formed an LLC yet, use our Form an LLC guide to get started.

An LLC doesn’t protect your business assets from lawsuits and liability– that’s where business insurance comes in. Business insurance helps protect your business from liability and risk.