About General Liability Insurance

All businesses, regardless of industry, face risks that should be covered by insurance. The most common and comprehensive type of policy business owners invest in is general liability insurance (or CGL).

Some of the risks CGL insurance covers are:

  • Bodily injury
  • Property damage
  • Medical payments
  • Legal defense and judgment
  • Personal and advertising injury

While businesses aren’t legally required to carry general liability insurance, operating without it is extremely risky. If your business is sued, you could end up facing fees totaling hundreds of thousands of dollars (or more). Having a sufficient CGL policy in place to help compensate for these damages is the only way to prevent this type of event from devastating your business.


Learn more about the risks covered by general liability insurance.

Example 1: The arm to the gate at the front of your property malfunctions, closing as the customer is still driving through. General liability insurance should cover the damage done to the customer’s vehicle.

Example 2: As part of the extra goods and services offered, your facility sells padlocks to customers. One of the models sold is proven to be defective, causing several of your customers’ storage contents to be stolen. Your general liability insurance will cover the loss of those items, as well as any legal defense fees associated with this loss.

Example 3: A customer slips and falls in a puddle of water near their storage unit, causing a back injury. General liability insurance will cover their medical treatment bills, as well as any required follow-up rehabilitation care associated with the injury.

Of course, this is not an exhaustive list of perils a general liability insurance policy will cover, and some conditions may result in a particular peril not being covered. It’s always best to talk to your agent in-depth about the specifics of your policy to avoid blind spots in coverage.

Cost Of General Liability Insurance

The average self storage company in America spends between $400-$700 per year for $1 million in general liability coverage.

Check out the chart below for a snapshot of average CGL expenditure across a variety of industries:

Graph showing average price of general liability insurance prices per industry

Several factors will determine the price of your policy. These include your:

  • Location
  • Deductible
  • Number of employees
  • Per-occurrence limit
  • General aggregate limit

You may be able to acquire general liability insurance at a discounted rate by purchasing it as part of a business owner’s policy (BOP) rather than as a standalone policy. A BOP is a more comprehensive solution that includes multiple forms of coverage, such as business interruption and property insurance.

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Other Types Of Coverage Self Storage Companies Need

While general liability is the most important type of insurance to have, there are several other forms of coverage you should be aware of. Below are some other types of insurance all self-storage companies should obtain:

Workers’ Compensation Insurance

Your state will likely require you to carry workers’ compensation insurance for each full and part-time employee. This policy covers the cost of treating injuries sustained while on the job and also lost wages if an employee is unable to work for a period of time because of the injury.

Workers’ compensation insurance is typically purchased as a standalone policy.

Commercial Property Insurance

To run a self-storage company, you will need to own a building with expensive specialized build-outs. Commercial property insurance will cover the repair or replacement of the building in the event of something like a fire or severe storm. It will also cover the cost of repairing or replacing any business property located on the premises.

This coverage is frequently purchased as part of a business owner’s policy (BOP).

Types Of Coverage Some Self Storage Companies May Need

In addition to the policies outlined above, there are a few other types of coverage your self-storage companies may require depending on certain aspects of your operations. Some of these might not apply to you, so be sure to ask your agent which policies are right for your business.

Commercial Umbrella Liability Insurance

As a self-storage company, hundreds of visitors will frequent the facility each week, significantly increasing your liability exposure. A commercial umbrella liability policy offers additional liability protection, above and beyond what the standard policy covers.

Business Interruption Insurance

If a major destructive event, such as a fire, occurs on the premises, it could take months to get the business back up and running again. Business interruption insurance will help replace some of the revenue lost while your business is out of commission.

Business interruption insurance is generally available as part of a BOP.

Additional Steps To Protect Your Business

Although it’s easy (and essential) to invest in business insurance, it should not be your frontline defense. Yes, insurance will compensate for your business’ financial losses after an incident occurs, but it’s much better to avoid losses altogether.

With this in mind, here are three things you can do to better protect your business:

  • Use legally robust contracts and other business documents. (We offer free templates for some of the most common legal forms.)
  • Set up a limited liability company (LLC) or corporation to protect your personal assets. (Visit our step-by-step guides to learn how to form an LLC or corporation in your state.)
  • Stay up to date with business licensing.
  • Streamline your business’ internal processes. This will remove unnecessary variables from common tasks and create a safe, consistent environment for conducting business.