Is It a Good Deal?
SunDoc seems to have a well-earned reputation for being exceptionally fast and efficient, which would be valuable for any small business owner who doesn’t have a lot of time to waste.
- Speed: Other filing companies rely on the regular mail, but SunDoc is located near the Capitol building. This makes it easy to go to and from the physical location to retrieve docs.
- Guidance: SunDoc Filings is there to give you advice on everything from regulation changes to which forms to order.
- Customer Service: If you have questions or concerns about the document retrieval process, SunDoc is there to give you answers.
- Affordable: Customers report the services as being more affordable than comparable services in the area.
Who Uses SunDoc Filings?
The average customers of SunDoc are small business owners who need documents exceptionally quickly. Those located in the state of California seem to have the best results though, given their location and expertise.
Though SunDoc Filings has an A+ rating with the BBB, there are no official reviews listed on its website. Here are several verified reviews of SunDoc from reputable sites:
“I've used them 3 times now, 1 urgent LLC and 2 non-urgent. They have delivered on time and been very responsive. Won't hesitate to use again going forward.”
"Easy to use. Very responsive and efficient. I chose the expedited service and got my LLC done the next day."
"We've used SunDoc to file paperwork for multiple entities in the last few months. Seeing as though we're based in Southern California, we were previously subject to long waiting periods when filing new California LLC paperwork. SunDoc helped us through the entire process of filing LLC paperwork through them and played a key role in getting the documents filed. With the 24 hour filing service, SunDoc will be able to have scanned confirmation of filing that same day (if it is submitted before a certain time)."
Is There a Better Deal to Start My LLC?
SunDoc has consistently good reviews when it comes to speed and overall responsiveness. However, the reviews seem to indicate that if something goes wrong, the company isn’t always quick to take responsibility for it. Some customers feel that their denials are a form of dishonesty. Other complaints include padded prices, but it’s worth noting that SunDoc does seem to go the extra mile when it comes to utilizing the Capitol building and directly handling the bureaucracy that can delay documents for business owners.
Sun Doc is a good option for business owners who:
- Need documents quickly
- Want fast and responsive service
- Will benefit from some help and guidance on their paperwork
The value for SunDoc Filings is entirely reasonable for many of their customers, especially considering how crucial timing can be for any small business owner. However, their prices are on the higher side when compared to similar companies, which could indicate they’re padding their services.
Customers praise the general responsiveness of the customer service team. The team does appear to be genuinely committed to expediency in all matters of the business. There are no phone trees to navigate either. The problems only seem to occur when people have complaints. If something goes wrong, some customers feel as though their concerns aren’t heard or understood.
SunDoc seems to make requests easy to make and fulfill. If you’re confused, a customer service agent is more than happy to walk you through the process and provide you with additional information you may not have considered. The complaints process does not seem to be as streamlined though. Their website is informative, but not intuitive when it comes to navigating the different sections and finding pricing.
SunDoc Filings has the standard tiered plans of other LLC services, though their prices tend to be slightly higher than comparable packages. Pro and Basic packages are relatively similar in price, but the Complete package is substantially higher. You can also customize your services by purchasing certain menu items a la carte. For many businesses, it may make sense to choose the Basic package and then add-on from there.
SunDoc will charge you $79 for this package in addition to the state filing fee.
For this cost, SunDoc will file your documents for you. You will need to prepare them, but their staff will ensure that every document makes it to the right place.
Who should purchase the Pro package?
This package is recommended for business owners with relatively simple paperwork. They may want to save their pennies by preparing all forms on their own.
This package includes the preparation of the paperwork as well as the filing.
Who should purchase the Basic package?
We recommend this package to a business owner who wants peace of mind or those those with complex industry regulations. With SunDoc on your side, you can be sure your documents will be perfectly prepared, so your schedule isn’t delayed.
The Complete packages also includes corporate essentials, such as Federal EIN Obtainment.
Who should purchase the Complete package?
This package would make sense for someone who doesn’t want to spend their time grappling with the many layers of any bureaucracy. You get SunDoc’s full support while you’re busy trying to get your grand opening underway.