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An acupuncture clinic advises patients on numerous matters, including alternative medicine and general health maintenance. Typical visits with patients last between half an hour and one hour and allow you to monitor the health and progress of a patient. Along the way, acupuncturists use their skills to help treat patients' ailments.
Who is this business right for?
This job requires specialized training in the form of an acupuncture-related degree from any Accreditation Commission for Acupuncture and Oriental Medicine. This formal education helps to provide you with the theories and best practices associated with acupuncture. In addition to being uniquely suited for those who have studied in this field, this job is perfect for those who like to make the world better one person at a time by helping people achieve happiness, productivity, and peace that they may have lost.
What happens during a typical day at an acupuncture clinic?
There are many daily activities associated with an acupuncture clinic. These activities include making appointments with patients, diagnosing patients, explaining that diagnosis to patients, and treating those patients via needles and/or other tools. You must also maintain and organize your patients’ records while overseeing all of your employees.
What is the target market?
On a completely practical level, the best clients are those who pay promptly and are receptive to your diagnosis and instructions. Generally speaking, these will be middle- or upper-class clients who are ready and willing to embrace alternative medicine, and who can afford to pay out of pocket, as most insurance companies don't cover acupuncture yet.
How does an acupuncture clinic make money?
An acupuncture clinic makes money by charging clients a particular amount for each visit. The amount may be different based on the nature of the visit, such as charging a higher amount for an initial diagnosis or different amounts for more complex treatments.
What is the growth potential for an acupuncture clinic?
The growth potential for acupuncture clinics is very strong. Research conducted by LearnHealthcare.net revealed that this field will grow by as much as 32 percent by the year 2022. Additionally, more Americans have some form of health insurance than ever before, and a growing number of insurance companies will help pay for acupuncture.
What are some skills and experiences that will help you build a successful acupuncture clinic?
As mentioned earlier, actually practicing in acupuncture means you have completed a specialized program of formal education. This education will provide most of the initial skills that you need to do the job itself. Beyond that, experience in acupuncture or other medical fields, as well as a minor in something like business, may help you on the financial side of things.
What are the costs involved in opening an acupuncture clinic?
If you are willing to start your business small, then you can open this business for a relatively low cost. For instance, you can purchase a portable massage table, needles, biohazard boxes, and other such equipment that you will need for under $500. You can purchase file folders, a dresser, sheets, chairs, and a CD player for under $300. Similarly, it is possible to rent a small room at a wellness center or other relevant location for under $500 a month, and this can serve as your office. For advertising, you can create a website and print out both brochures and business cards for under $150. Even with the necessity of paying extra for a down payment on your rented room and getting the appropriate license, you can start a small acupuncture clinic for under $2,000.
What are the steps to start an acupuncture clinic?
Once you're ready to start your acupuncture clinic, follow these steps to ensure that your business is legally compliant and avoid wasting time and money as your business grows:
- Plan your business. A clear plan is essential for success as an entrepreneur. A few important topics to consider are your initial costs, your target market, and how long it will take you to break even.
- Form a legal entity. Establishing a legal business entity prevents you from being personally liable if your acupuncture clinic is sued.
- Register for taxes. You will need to register for a variety of state and federal taxes before you can open for business.
- Open a business bank account. A dedicated checking account for your acupuncture clinic keeps your finances organized and makes your business appear more professional to your customers.
- Set up business accounting. Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.
- Obtain necessary permits and licenses. Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.
- Get business insurance. Insurance is highly recommended for all business owners. If you hire employees, workers compensation insurance may be a legal requirement in your state.
- Define your brand. Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.
- Establish a web presence. A business website allows customers to learn more about your company and the products or services you offer. You can also use social media to attract new clients or customers.
Select your state below for an in-depth guide on completing each of these steps in your home state.
What are some insider tips for jump starting an acupuncture clinic?
To jumpstart your business, be sure to start small. You have the rest of your career to upgrade to the biggest offices and fanciest Earthlite tables. However, starting modestly allows you to easily hit the ground running after graduation, and you can do so while building up your experience and network of contacts needed to help take your business to the next level. When starting small, utilize as many modern conveniences as you need (such as online scheduling apps, accounting software, and so on) in order to successfully conduct a successful one-person business.
How to promote & market an acupuncture clinic
Some of the recommended promotional methods for your business have already been mentioned, including setting up your own website and printing out brochures and business cards that you can distribute within your community. Social media is an important part of marketing yourself and your business, and there is no real cost (other than your time) to do so, making social media a great option. If you have the budget, consider more “traditional” advertisements such as radio, print, and even television ads.
Recommended: A website is essential for promoting your business and attracting customers. Weebly is a great tool.
How to keep customers coming back
The best way to retain customers is to set up a treatment plan protocol for each one of them. As the name implies, this plan will guide the patient from whatever their current state is to their desired state of wellness. It also means that you will see the client several times instead of once, helping with retention and possible word-of-mouth advertising. And, of course, always be on the lookout for new ways to market yourself, especially online, as this lets you stand out from rival professionals without any additional investment.
How and when to build a team
As mentioned above, it’s recommended that you start your clinic small, which means that you will personally be handling almost everything. However, as business picks up, you may consider, at minimum, hiring a secretary or other employees to help you manage your business and clients. If you get to a point where you have more clients than you (and your relatively small clinic) can handle, you might consider expanding to a larger location and hiring more acupuncturists.
State & Local Business Licensing Requirements
Nearly all states in the U.S. require practicing acupuncturists be licensed before starting a private practice. To obtain a license, one must first receive a Masters degree in Acupuncture and Oriental Medicine, and also pass an NCCAOM exam.
Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, check out our informative guide, Sales Tax for Small Businesses.
In addition, certain local licensing or regulatory requirements may apply. For more information about local licenses and permits:
- Check with your town, city or county clerk’s office
- Get assistance from one of the local associations listed in US Small Business Associations directory of local business resources.
Acupuncture businesses should consider requiring clients to sign a services agreement before starting a new project. This agreement should clarify client expectations and minimize risk of legal disputes by setting out payment terms and conditions, service level expectations, and intellectual property ownership. Here is an example of one such services agreement.
Recommended: Rocket Lawyer makes it easy to create a professional service agreement for your clinic when you sign up for their premium membership. For $39.95 per month, members receive access to hundreds of legal agreements and on call attorneys to get complimentary legal advice.
Informed Consent Agreement
It is recommended to provide clients with informed consent agreements to decrease legal liability and encourage transparency. More information on informed consent agreements can be found here.
Recommended: Rocket Lawyer makes it easy to create a professional release of liability/informed consent form for your acupuncture business when you sign up for their premium membership. For $39.95 per month, members receive access to hundreds of legal agreements and on call attorneys to get complimentary legal advice.
Health Insurance Eligibility
As an acupuncturist, you will probably come across patients seeking to receive coverage for your services using their health plans. If this is the case, it is essential to make sure patients’ health insurance covers acupuncture and oriental medicinal treatment. If it is indeed covered by insurance, you must fill out a health insurance claim form to receive payment.
How much can you charge customers?
The exact amount you charge may vary based on services offered and region. Generally, however, you should charge between $75 and $100 for the initial diagnosis and then charge between $50 to $75 for clients’ subsequent visits.
What are the ongoing expenses for an acupuncture clinic?
For a small clinic, the ongoing expenses are relatively small. Your ongoing rent for a small space should be $500 or less, and it should cost $100 or less to replenish your office and medical supplies each month. The exact cost of utilities can vary, but when leasing a small office space, it may be $100 or less each month.
How much profit can an acupuncture clinic make?
According to Bureau of Labor and Statistics research, the median salary for an acupuncturist is just north of $73,000. Ultimately, of course, how much profit you make is directly related to how much you charge clients per visit and how many visits you get each year, so it is possible for a clinic to eventually net a six-figure salary.
How can you make your business more profitable?
One method of making your business more profitable is, as mentioned earlier, to encourage multiple visits per patient via a Patient Treatment Protocol. Another is to create an aggressive social media presence early on: this increases community engagement and lets you advertise special offers, deals, and even competitions that will get more customers through the door. Consider offering referral bonuses to patients who refer their family, friends, and colleagues. Finally, schedule permitting, consider speaking at local colleges, libraries, and other community centers about the value of acupuncture.