Business Overview

Animal cafes have been popular in Asia for several years, and now they’re starting to appear in other parts of the world in the form of cat cafes. There are several cat cafes in New Zealand and Canada, and a few are beginning to appear in the United States.

Cat cafe businesses offer people a place to relax with friends and felines, while they also enjoy a beverage or meal. In addition to serving human customers, many cafes also help the cats they house by making the cats available for adoption.

Who is this business right for?

People who are outgoing and have a passion for cats may enjoy running a cat cafe business. Business owners regularly interact with customers, and most of their interactions will focus on a cafe’s cats. Additionally, business owners also spend a lot of time caring for the cats their cafe houses.

What happens during a typical day at a cat cafe?

A typical day at a cat cafe involves:

  • taking care of cats (i.e. giving them food and water, changing their litter boxes, etc.)
  • getting cats any veterinary care they might need
  • processing adoption applications submitted by customers
  • welcoming customers
  • serving customers food and beverages
  • overseeing the customer area to ensure all cats and people are behaving appropriately

What is the target market?

The target market of a cat cafe business is people who love cats. Cat lovers may come for a variety of reasons:

  • To spend time with cats if they themselves don’t have one
  • To hang out with friends in a fun environment
  • To support a shelter they believe in

How does a cat cafe make money?

Cat cafe businesses make money two ways. They charge customers by the hour for the time that customers spend with cats, and they charge customers for the food and beverages they order.

What is the growth potential for a cat cafe?

Because this is a relatively new business in the USA, most cat cafe businesses have only one location. However, some have expanded to several locations. Purr Cat Cafe in Brighton, Massachusetts and Cat Cafe Madison in Madison, Wisconsin are examples of cat cafes that have a single location. Catmosphere CafeCrumbs and Whiskers and Kitty Cafe all have two locations.