Business Overview

A cell phone repair business focuses on repairing broken or damaged cell phones and tablets.

Who is this business right for?

Individuals possessing an attention to detail, technical proficiency, specifically regarding electronics, as well as small business acumen, will find a rich market for their services.

What happens during a typical day at a cell phone repair business?

Since most cell phone repair shops and businesses make the majority of their money from the repairs performed on cell phones and similar devices, this is where the majority of the time is spent. There is also time allotted for ordering new supplies, planning advertising and marketing plans, returning customer phone calls and e-mails and cleaning and organizing the shop.

What is the target market?

Your target market is technology consumers. To be specific, you’re gunning for the savvy tech user, who understands how a repair can save them time and money. Especially as cell phones and other devices become more expensive and more powerful, the owners will want to stay with their tried and trusted choices for tech connectivity.

Another smaller, yet growing, target market is the environmentally conscious tech consumer. As more people become aware of the growing problem of added tech waste to our landfills, there are more and more consumers who wish to keep a device as long as possible, with repairs and upgrades keeping their device working and out of a dump pile. Appeal to both of these aesthetics to increase your overall business bottom line.

How does a cell phone repair business make money?

Revenue is generated through the fees customers pay to have their cell phone or other mobile device repaired or upgraded.

What is the growth potential for a cell phone repair business?

Cell phones are very popular and useful items for most people. They are fast becoming a necessity for most, no matter where you reside. We manage both our business and personal lives with these pint-sized technical powerhouses. When one breaks or is no longer working properly, many individuals find themselves in a situation in which they must quickly find a replacement.

But, not every person has the money or access to pick up a new phone or device, when there’s trouble with their current one. Because of this new dynamic, repairing a cell phone becomes another necessity for remaining connected and able to navigate the web, make calls, send and receive emails, texts, etc. Repairing a cell phone, then, becomes the best option for many, both economically and location-wise. And, with cell phone sales continuing to skyrocket, there will be many more devices requiring repairs in the coming days, months, and years. The cell phone repair business is poised to become one of the larger facets of the technology industry, with even more individuals opting for a repair, especially as the price of cell phones continues to skyrocket, as well.