Business Overview

Despite the recent influx of smartwatches, people have continued to show a strong preference for old-fashioned clocks. These are clocks that need regular maintenance and occasionally break down, requiring a professional to fix them.

Clock repair businesses service worn-out and malfunctioning clocks. The industry has traditionally been dominated by older men, who are now retiring and leaving opportunities for young business owners. Many established businesses report backlogs of six weeks up to one year, which shows that there is demand for this type of work.

Who is this business right for?

Anyone who appreciates clocks and is mechanically gifted may like owning a clock repair service business. Having a passion for clocks helps business owners connect with customers and maintain enthusiasm for the work. A mechanical inclination is necessary because clocks that need to be serviced are intricate machines.

What happens during a typical day at a clock repair business?

A typical day at a clock repair business involves:

  • talking to customers about their clocks
  • servicing clocks (in-house or at customers’ locations)
  • ordering or making parts as needed
  • testing clocks before returning to customers

What is the target market?

A clock repair service business attracts a wide swath of customers. Typical customers include collectors and people who inherit family clocks as heirlooms. Many customers who have inherited a clock get the clock serviced even if repair costs are greater than the value of the clock.

How does a clock repair business make money?

A clock repair service business makes money by servicing clocks. Dale Foust and Jason Hahn, two professional in the industry, explain that the typical clock service involves:

  • Ultrasonically cleaning the clock
  • Polishing visible parts
  • Testing and troubleshooting parts
  • Replacing worn-out and broken parts
  • Cleaning and testing the clock a final time

What is the growth potential for a clock repair business?

Most clock repair service businesses remain relatively small. They’re typically one- or two-person operations that serve the local area. For instance, repair professional Mike Murray maintains a service area of 25 miles from his business’ location.

Having said that, some well-established businesses have clocks shipped to them. This doesn’t account for a large portion of business for any clock repair professional, but a few receive the periodic order from a distant customer. Dale says these orders usually come from referrals of local customers.