Start an electronics repair business by following these 10 steps:
You have found the perfect business idea, and now you are ready to take the next step. There is more to starting a business than just registering it with the state. We have put together this simple guide to starting your electronics repair business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.
Check out our How to Start a Business page.
STEP 1: Plan your business
A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:
- What are the startup and ongoing costs?
- Who is your target market?
- How much can you charge customers?
- What will you name your business?
Luckily we have done a lot of this research for you.
What are the costs involved in opening an electronics repair business?
The costs for opening this type of business are lower than many other types. One reason is that this business can be operated out of a home. Many services can also be performed remotely, which further reduces expenses. One of the largest initial expenses is the purchase of tools and testing equipment. Prices for diagnostic tools and software can range from several hundred to several thousand dollars. There are also software as a service (SaaS) diagnostic services available that operate in the cloud and charge a monthly or annual fee. Depending upon your location, it may be necessary to obtain a license to perform repairs. If you plan to enter your clients’ homes and businesses, there will also be the cost of liability insurance and bonding.
What are the ongoing expenses for an electronics repair business?
Some of the ongoing expenses of an electronics and computer repair business include:
- Replacing tools
- Continuing education regarding new electronic devices entering the consumer market
- Maintaining license, insurance and bonding
- Staff salaries
- Office supplies
- Vehicle maintenance
Who is the target market?
Preferred customers are economically and environmentally conscious people who want to utilize their devices to the full extent of their capabilities before replacing them. Other preferred customers include busy professionals and small business owners who may not be able to afford full-time IT staff.
How does an electronics repair business make money?
Electronics and computer repair businesses make money by charging a fee for their labor and expertise in repairing various devices. Many of these businesses also purchase used laptops, smartphones, and gaming devices for the purpose of refurbishing and reselling them.
How much can you charge customers?
Rates for repairs on computers and other electronic devices can range from between $10 and $100 per hour, depending on the complexity of the job. Some repair businesses perform the repairs in the client’s home or business, while others require their clients to bring the devices to a repair shop.
How much profit can an electronics repair business make?
An electronics and computer repair business owner can earn from between $27,000 to over $100,000 per year, depending on knowledge and experience. With additional employees specializing in different types of popular devices, profits can increase substantially.
How can you make your business more profitable?
Many electronics and computer repair business owners purchase used laptops, phones, and other devices and refurbish them for resale. Others choose to expand into the recycling business, selling damaged parts for scrap. Another way to generate additional monthly income is by offering small businesses that can’t afford full-time IT staff the opportunity to pay a monthly retainer to have your IT repair services available whenever needed. Selling computer parts and accessories also provides a stable source of revenue. Ironically, successful repairs eliminate some types of repeat business, so success depends on satisfied customers spreading the word. Investing time in cultivating good relationships with existing customers is the best way to ensure future customers.
What will you name your business?
Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Electronics Repair Business Name Generator
When registering a business name, we recommend researching your business name by checking:
- Your state's business records
- Federal and state trademark records
- Social media platforms
- Web domain availability.
It's very important to secure your domain name before someone else does.
STEP 2: Form a legal entity
Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your electronics repair business is sued.
Form Your LLC
Read our Guide to Form Your Own LLC
Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services. You can choose to hire a registered agent or act as your own.
STEP 3: Register for taxes
You will need to register for a variety of state and federal taxes before you can open for business.
In order to register for taxes you will need to apply for an EIN. It's really easy and free!
You can acquire your EIN for free through the IRS website, via fax, or by mail. If you would like to learn more about EINs and how they can benefit your LLC, read our article, What is an EIN?.
Small Business Taxes
Depending on which business structure you choose, you might have different options for how your business will be taxed. For example, some LLCs could benefit from being taxed as an S corporation (S corp).
You can learn more about small business taxes in these guides:
There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.
STEP 4: Open a business bank account & credit card
Using dedicated business banking and credit accounts is essential for personal asset protection.
When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil.
Additionally, learning how to build business credit can help you get credit cards and other financing in your business's name (instead of yours), better interest rates, higher lines of credit, and more.
Open a business bank account
- This separates your personal assets from your company's assets, which is necessary for personal asset protection.
- It also makes accounting and tax filing easier.
Recommended: Read our Best Banks for Small Business review to find the best national bank, credit union, business-loan friendly banks, one with many brick-and-mortar locations, and more.
Open net-30 accounts
When it comes to establishing your business credit, net-30 vendors are considered the way to go. The term "net-30," which is popular among vendors, refers to a business credit arrangement where the company pays the vendor within 30 days of receiving goods or services.
Net-30 credit terms are often used for businesses that need to obtain inventory quickly but do not have the cash on hand.
Besides establishing business relationships with vendors, net-30 credit accounts get reported to the major business credit bureaus (Dun & Bradstreet, Experian Business, and Equifax Business Credit). This is how businesses build business credit so they can qualify for credit cards and other lines of credit.
Recommended: Read our guide on the best net-30 vendors so you can start building business credit now, so you never have to worry about cash flow in the future. Keep in mind that poor cash flow is the #1 reason businesses fail!
Get a business credit card
- This helps you separate personal and business expenses by putting your business' expenses all in one place.
- It also builds your company's credit history, which can be useful to raise money and investment later on.
STEP 5: Set up business accounting
Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.
STEP 6: Obtain necessary permits and licenses
Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.
State & Local Business Licensing Requirements
Certain state business permits or licenses may be needed to go into business as an Electronics and Computer Repair Business. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits.
In order to charge customers to work on their electronic devices, you may need some form of electronics repair license. If there is a plan for secondhand sales of the used electronic devices, a general secondhand dealer license or pawnbroker license would also be required.
Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses.
An electronic repair business may also want to apply for a resale certificate, which will enable purchase of goods intended for resale without sales tax.
STEP 7: Get business insurance
Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.
There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance. This is the most common coverage that small businesses need, so it’s a great place to start for your business.
Learn more about General Liability Insurance.
Another notable insurance policy that many businesses need is Workers’ Compensation Insurance. If your business will have employees, it’s a good chance that your state will require you to carry Workers' Compensation Coverage.
STEP 8: Define your brand
Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.
If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners, we'll give you helpful tips and advice for creating the best unique logo for your business.
How to promote & market an electronics repair business
The first step in successfully promoting your business is thoroughly researching the local competition. That research will enable you to create the right business logo and offer specialized services that aren’t offered elsewhere. The second step in promoting and marketing a new electronics and computer repair business is creating opportunities to demonstrate your superior knowledge and skills to the local community.
How to keep customers coming back
Offering discounts for first-time customers in local newspapers, magazines and industry publications is one of the most effective marketing tools available. For example, one owner offered local small businesses vouchers worth two hours of free computer repairs to introduce their business to the local community. Satisfied customers discussing the quality of your work on social networks is also an inexpensive and highly effective form of advertising. Creating social media pages that encourage communication is a great investment.
Still unsure about what kind of business you want to start? Check out the latest Small Business Trends to help inspire you.
STEP 9: Create your business website
After defining your brand and creating your logo the next step is to create a website for your business.
While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.
Here are the main reasons why you shouldn’t delay building your website:
- All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
- Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
- Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.
Using our website building guides, the process will be simple and painless and shouldn’t take you any longer than 2-3 hours to complete.
STEP 10: Set up your business phone system
Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.
There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use.
Recommended: Find the best phone system for your business; check out our review of the Best Business Phone Systems 2021.
Start An Electronics Repair Business In Your State
Select your state below for an in-depth guide on completing each of these steps in your home state.
Is this Business Right For You?
This business is right for those who enjoy learning about technology and the challenge of restoring damaged items to like-new condition. Professionals in this business help conserve natural resources while helping customers preserve treasured photos and online communications as well as valuable software and digital content such as games, books, and music.
Want to know if you are cut out to be an entrepreneur?
Take our Entrepreneurship Quiz to find out!
What happens during a typical day at an electronics repair business?
- Attending workshops and participating in webinars to stay on the cutting edge of new technology
- Testing computers and electronic devices with diagnostic tools to determine which parts require replacement
- Reinstalling operating systems in response to hard disk failures
- Repairing computer hardware and associated peripherals.
What are some skills and experiences that will help you build a successful electronics repair business?
- Analytical skills for determining the best resolution of an issue
- Communication skills for explaining processes and procedures to customers
- IT skills including experience in using diagnostic equipment and monitoring computer systems
- Physical dexterity for making repairs
- Troubleshooting skills for addressing potential problems
What is the growth potential for an electronics repair business?
There is a lot of growth potential for an electronics and computer repair business. Many owners of these types of businesses also work as computer consultants. They assist clients in setting up new computer systems as well as trouble-shooting existing systems. Other services they may provide include purchasing software and training employees on how to use it effectively.
TRUiC's YouTube Channel
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Take the Next Step
Find a business mentor
One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.
Having a support network in place to turn to during tough times is a major factor of success for new business owners.
Learn from other business owners
Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.
Resources to Help Women in Business
There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:
If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.
What are some insider tips for jump starting an electronics repair business?
An electronics and computer repair business relies a great deal on providing the kind of superior service that inspires satisfied customers to recommend your services to others. Building that reputation takes time, which is why some industry insiders recommend taking advantage of franchise opportunities, which can enable a new store to begin earning revenue much more quickly.
How and when to build a team
It’s a good idea to take advantage of the expertise of industry professionals by joining organizations such as ARCBO, (Association of Computer Repair Business Owners). The benefits of membership include workshops and webinars dedicated to the continuing so necessary to stay on the cutting edge in this business. With the vast number of electronic devices on the market, having a team with members who specialize in the repair of a number of specific devices can greatly increase your businesses’ customer base.