Business Overview

An office supply store helps neighborhood businesses thrive by setting them up for success. They do so by providing them with the writing utensils, stationery, and technology they need to perform their business duties. Without the right tools at their fingertips, office workers will have a difficult time getting their jobs done. Owners can even help revitalize their local economy community by providing a trusted source of supplies for the businesses in the area.

Who is this business right for?

This business is good for someone who can get in the head of a busy entrepreneur. Start-up companies and established conglomerates alike need a store they can rely on, whether their needs are large or small. Owners should also be organized, and have some experience with how most offices function.

What happens during a typical day at an office supply store?

Office supply store owners should be familiar with the following action items:

  • Finding suppliers
  • Networking with distributors
  • Ordering and restocking products
  • Researching new office equipment
  • Hiring and scheduling employees
  • Developing relationships with local businesses

What is the target market?

The best customers are those with steady office supply needs who know the staff as well as the staff knows them. There will always be a need for supplies as companies expand their services or employee base. You don't necessarily need to target the big-name companies, but you should plan around your ideal target base. Should you choose to offer high-end, top-of-the-line equipment, you’ll need to ensure your customers are willing to pay the premium for your selection.

How does an office supply store make money?

Supply stores make money by purchasing goods at wholesale prices, and then selling those items for a profit. This can be done either in a brick-and-mortar establishment or through an online store.

What is the growth potential for an office supply store?

Growth potential can be high for those who understand the trajectory of the market. Major stores like Staples and Office Depot relied for years on the big box design, only to be surprised when sales dropped due to online purchases. However, the constant need for office supplies (and the increase of new start-ups every year) essentially guarantees that the demand will always be high.