Business Overview

As time becomes more and more of a commodity, the general public looks for new ways to streamline daily activities. Food delivery services are, therefore, great opportunities for entrepreneurs and consumers. Approximately 60% of each dollar spent on food consumption will go to businesses outside the household. With a restaurant delivery business, you will be able to fill a need for numerous consumers, offering fresh and unique food options and allowing for gourmet dining, without leaving the house.

Who is this business right for?

Entrepreneurs who wish to position themselves in the food and beverage industry, without all the overhead and grueling hours, will discover fulfillment in this business venture. While this endeavor offers flexibility, it also requires a great deal of dedication and organization.

What happens during a typical day at a restaurant delivery service?

Running a successful restaurant delivery se rvice requires a high level of professionalism and hard work from the entire team. Everyone must work and no one’s role is more important than another.

Management and staff will be tasked with the following items each day:

  • Recording relevant information for each order.
  • Dispatch and delivery of each order placed.
  • Reaching out to current and potential customers, answering any questions and/or concerns they might have.
  • Working with current and potential restaurants to ensure profitable partnerships for both parties.
  • Market research and implementing marketing strategy.
  • Administrative tasks such as payroll and accounting.

What is the target market?

Your delivery radius must be populated enough to sustain and grow your business long-term. Target customers include busy/working families, disabled persons, heavily populated business areas, seniors, and college students.

How does a restaurant delivery service make money?

Restaurant delivery services generate a profit by charging each restaurant a commission. Additionally, most companies include a delivery service fee, which is paid by the customer.

What is the growth potential for a restaurant delivery service?

According to recent studies, United States consumers spend an average of $3.5 billion annually on restaurant delivery. This number is expected to rise to over $12.5 billion by 2019. The owner of one major delivery service started out as a one-man operation, delivering on his bike. He now has over 200 employees in multiple cities across the U.S., with an annual profit of over $3 million.