Business Overview

This business operates through individual cleaning service contracts between the company and an individual or business. Customers can be either residential, commercial, or both. A cleaning service exists to help ease the burden of cleaning and maintainenance for a client, whether it is an office, industrial building, or a home.

Who is this business right for?

This is an ideal business for an individual with an eye for detail and a strong work ethic. Cleaners also should be comfortable performing manual labor for many hours, since this is a job that requires you be on your feet all day. Entrepreneurs who start this kind of business also tend to work long hours and interact with a lot of different personality types.

What happens during a typical day at a cleaning business?

Day-to-day activities of a cleaning business include vacuuming, mopping, dusting and sweeping, window cleaning, and general cleaning of rooms and possibly exterior surfaces of some buildings. Business owners also have to maintain customer accounts and invoices.

Larger companies spend a significant amount of time maintaining and signing customer accounts. Smaller cleaning companies typically maintain a small client load due to the nature of running a small business. On average, a small cleaning business can maintain between 20 and 70 clients.

A large company can maintain over 100 clients.

What is the target market?

Ideal customers are long-term corporate or multi-year clients willing to sign service contracts.

How does a cleaning business make money?

Cleaning businesses make money by charging clients for various cleaning services. These charges can be on a per hour, per square foot, or per contract basis.

What is the growth potential for a cleaning business?

The smallest cleaning businesses are run as one-person shops. Larger operations employ staff or hire subcontractors. Some businesses franchise their model and collect franchise fees. Larger operations also tend to put more money into vehicles (fleet) and advertising, focusing on strong branding and name recognition.