Business Overview

Cupcake shops can be structured in a number of different ways, depending upon the goals and business plan of the entrepreneur. They may involve a brick-and-mortar storefront, a delivery service, selling directly to other businesses like restaurants and shops, or a combination of all three. Retail and delivery businesses are currently leading the cupcake trend. What they all have in common, is the ability to bring a smile to their customer’s faces by way of the delectable baked treats they provide.

Who is this business right for?

Are you consistently assigned the task of bringing cupcakes to every family and friends event? Does everyone praise your baking skills? Have you ever thought about how wonderful it would be to be your own boss? If you answered “yes” to these questions, and genuinely enjoy the art of baking, starting a cupcake business might be your path to personal and professional freedom.

What happens during a typical day at a cupcake business?

Your day will be centered around baking. Once you know your baking goals for the day, you’ll enter the kitchen and bake. After the cupcakes are ready, you’ll either display them in your shop or package them for delivery or pickup. The kitchen should be thoroughly cleaned and put back together in preparation for filling the next order. When not filling orders or stocking the shelves, most shop owners work on perfecting new recipes, flavors, and designs.

Downtime from baking is spent on light office duties. Books are balanced and inventory is restocked. Phone calls are returned and marketing strategies are tweaked and implemented. A cake shop owner’s day is long and active. But how fulfilling to see the pleasure on a customer’s face as they take a bite out of your creations!

What is the target market?

Perhaps the most important thing to consider when starting a cupcake business is the niche market that will make your cupcakes stand out from standard bakeries and other cupcake businesses. Niches include organic cupcakes, vegan products, and gluten free options. Once you’ve identified your target niche, you’ll have a better understanding of your preferred customer type, as well as how to market to them. The one thing they all share - their love of cupcakes.

How does a cupcake business make money?

Regardless of how you decide to structure the business, your profit will be made through the sale of each cupcake. Similar to donut shops, most offer special pricing for orders of a dozen or more cupcakes.

What is the growth potential for a cupcake business?

Most cupcake business owners start out small-scale. In fact, a vast majority of them work out of their home until they outgrow the space. But your business doesn’t have to be limited to a small, local business. Like Gigi Butler, founder of Gigi’s Cupcakes, there are multiple opportunities aspiring cupcake shop owners can pursue to grow their business on a national scale.