Business Overview

While there are national delivery services, such as USPS, FedEx and UPS, people often need packages delivered to nearby locations in a shorter timeframe than these services are able to provide. A delivery service provides fast, often same-day delivery, within a particular area. A service may specialize in a specific type of delivery, such as delivering food, or it might deliver all kinds of packages.

Who is this business right for?

A delivery service business may be a good choice for someone who is physically fit and has reliable transportation. Physical fitness is necessary because couriers sometimes have to deliver heavy or oversized packages. A larger vehicle, such as a van or SUV, is less fuel-efficient, but it ensures that a courier service can accept all kinds products.

Because deliveries may be scheduled for almost any time of day, it’s difficult to start this business while working a full-time job.

What happens during a typical day at a delivery service?

A delivery service business owner spends much of their day taking delivery orders, picking up packages and dropping them off. As a business grows, more drivers may be hired. Once there are multiple drivers, a business owner may transition to overseeing the fleet of couriers. This may involve accepting orders, passing them onto drivers and ensuring deliveries are made in the most efficient manner possible.

What is the target market?

A delivery service business’ ideal customer is a business that needs to make lots of quick, local deliveries. Partnering with local flower shops, cake shops and pizza places can provide steady business.

How does a delivery service make money?

A delivery service makes money by charging customers for deliveries made.

What is the growth potential for a delivery service?

A delivery service may be a local operation that has just a few drivers, or it might be a national company. GrubHub and Zipments are two examples of larger delivery services.