Amazon Phone Number

1-888-280-4331 (Click to Call Amazon Phone Number)

Hours of Operation:
Sunday–Saturday: 24/7

Amazon Customer Service

The best way to contact Amazon customer service is to call the Amazon 24/7 customer service number. It's the same Amazon toll-free number you call to chat with Amazon.com directly. You can:

  • Request a refund
  • Check on Amazon payments (Amazon KDP payments, etc)
  • Verify an Amazon.com order
  • Make changes to your account
  • Check on promotions
  • Deliver a gift card to a family member
  • Pay on your Amazon Visa card
  • Confirm a purchase
  • Report a merchant and fraudulent companies
  • Talk with a human
  • Cancel subscriptions
  • And much more

Besides the customer service 800 number, you can also chat with an Amazon customer service rep through Amazon's website or through the Amazon Facebook page.

How to Reach a Live Person at Amazon:

  1. Call 1-888-280-4331
  2. Verify your Amazon.com account by providing a few details
  3. Say “customer service” twice to skip the automated support system
  4. Talk to a helpful real person on the phone

Note: If you don't want to wait on the phone when phone lines are tied up during peak times, you can request Amazon to call you back. You can do this by entering a verification code into a new window or by clicking a link on your mobile device. But, this only works if you have an account in the USA.

Amazon Toll-Free Customer Service Numbers

Amazon doesn't provide specific phone numbers for particular departments which makes for an improved customer service experience. The main Amazon customer support number is the best number to call if you have a problem or inquiry.

Recommended: Use our How to Get a Toll-Free Number guide to get your own business phone number or create your own business 800 number using our Phone Number Vanity Generator.

More Ways to Contact Amazon's Customer Service Team

More Amazon Phone Numbers

Amazon Alexa Customer Service

  • 877-375-9365 (US)
  • 206-922-0197 (International)

Amazon American Express Business Credit Card

  • 833-674-7268

Amazon Payments, Inc.

  • 866-216-1075

Amazon Credit Card (Amazon.com Rewards Visa)

  • 888-247-4080

Amazon.com Business Credit Card (Chase Bank Visa)

  • 800-346-5538

Amazon.com Line of Credit (Synchrony Bank)

  • 866-634-8379 (make a payment)

Amazon.com Store Card (Synchrony Bank)

  • 866-634-8379 (US)
  • 206-922-0880 (International)

Amazon.com Investor Relations

  • 800-522-6645 (Transfer Agent)

Amazon.com Legal Department

  • 206-266-4064

Amazon.com Chat Window

Access Amazon’s chat:

  1. Visit Amazon.com
  2. Click on your Amazon account in the top menu bar
  3. Click on “Customer Service”
  4. Select your issue (e.g., Prime account, Amazon Echo, find answers)
  5. Select the item you have a problem with (package tracking, seller)
  6. Click on the applicable problem
  7. Click “I need more help” in the sidebar
  8. A chat window with a text box will open so you can start contacting Amazon
  9. Type your message or question into the chat window and hit enter
  10. Start chatting with a real person to find an answer or make a request

Amazon App

If you want to save time, using a self-service app could be an option that would help. Amazon Shopping is available on Android and iOS. 

Amazon Email

General Inquiries Email Address
Primary@amazon.com 

Amazon.com Billing Email Address
cis@amazon.com 

More Amazon.com Online Support Services

Now that you know how to speak to a human at Amazon, know that there are online options available to you as well.

Additional communication options include Amazon’s social media accounts, where you can learn more about the company and potentially connect with the brand directly through Facebook, Twitter, LinkedIn, and Pinterest.

Best Way to Contact Amazon Customer Support

The best way to contact Amazon directly is by phone or through the internet. The best way is by phone, but you can also email them or use Amazon's live chat feature.

If you need to return an item, you can use their online return center. You can also reach out to them on social media sites like Facebook and Twitter.

Amazon Customer Service Experience

When it comes to helping customers, Amazon is in a class by itself. Each customer service rep is expertly trained to help with your Amazon order, shipping issues you may have had, and any other stuff you can think up or want to talk about. They will speak to you about anything.

Useful Amazon Account Features and Links

There are a number of ways to make use of Amazon.com, and not just for shopping. The website is a veritable goldmine of resources, many of which are underutilized or unknown. Here are some of the most useful Amazon.com page links you may not know about yet.

Amazon Prime Video

With Prime, you have access to thousands of movies and TV shows at no additional cost. You can also rent or buy movies and TV shows if you're not a Prime member.

AmazonFresh

AmazonFresh is a grocery delivery and pickup service offered by the online retailer Amazon. It is available in select markets across the United States.

The service offers fresh, packaged foods and household items for delivery or pickup. Customers can order online or through the Amazon app. Delivery times vary by location but are typically within two hours.

AmazonFresh has been criticized for its high prices, shipping costs, failed payments, and lack of availability in some areas. However, many customers find the convenience and selection of items on the site to be worth the cost.

Amazon Prime Music

Amazon Prime Music is a music streaming service that is included with an Amazon Prime membership. An Amazon Prime account offers ad-free streaming of over 2 million songs and access to exclusive Prime Playlists.

Amazon Prime Music can be streamed on any device with the Amazon Music app installed, including smartphones, tablets, and computers. There is no extra charge for using Amazon Prime Music. You get access once you login to your Prime account.

Learn more about Amazon.com Prime subscriptions, payment options, other services, even review payments you've previously made, money you owe, and get an answer by visiting the companies pages or calling.

Amazon Pantry

Amazon Pantry is a former service offered by Amazon.com that gave Prime members access to thousands of low-priced groceries and household items.

If you want Amazon groceries you can certainly order them on the site, but Amazon.com also owns Whole Foods Market. Items can be purchased and delivered or picked up through WholeFoodsMarket.com or Amazon.com.

Amazon Customer Service Delivery Returns

If you're not happy with a purchase from Amazon, customer service is available to help with delivery returns and refunds. The process is simple and straightforward, although the wait time for a response can be a bit long. Here's what you need to know about Amazon's customer service delivery returns and phone numbers.

When you contact Amazon customer service, you will be asked to provide your order number and the reason for the return. You can also use the online delivery returns center to request a return or refund and get help with other topics. Once your return is authorized, you will be given instructions on how to return the item(s). 

For delivery returns call this Amazon customer service toll-free number: 844-311-0406.

For Amazon Customer Service delivery returns in the United Kingdom call these phone numbers: 0800-279-7234 (if you reside inside the United Kingdom) or +44-207-084-7911 (if you reside outside the United Kingdom).

TRUiC Business Formation Resources

If you're starting a business, you'll likely want to form a corporation or limited liability company (LLC). These business formation resources can help:

Frequently Asked Questions

What is the Amazon.com phone number?

The 800 number for Amazon.com is 888-280-4331. This is the Amazon.com customer service phone number. You can call Amazon.com 24 hours a day, 365 days a year, through this 800 number. An Amazon customer service rep will be happy to assist you via this customer service line or through the company's site on the web.

Note, you may have to verify your shipping information, credit card information, password, country, before Amazon will ship your order out to you or provide you with other services.

What phone number is 888-280-4331?

888-280-4331 is Amazon's customer service number. Call this number and speak with an associate to get help with a wrong order or other issue and they will assist you in finding a solution. You can also leave feedback after the call, rating your customer support experience.

What is Amazon's 1 800 number for customer service?

Amazon's 1 800 number is 1-800-280-4331. Call this number and a representative will provide you with more help than performing a search online. Amazon's customer service is excellent and every representative is highly trained.

How do I contact Amazon customer service?

If you're having trouble with an order from Amazon.com, or you have a question about using the Amazon.com website, you can contact customer service for help. There are a few different ways to reach out to Amazon.com:

You can call customer service at 1-888-280-4331. Representatives are available 24 hours a day, 7 days a week.

You can start a live chat with an Amazon customer service representative through the "Help & Customer Service" section of the website. Live chat is available 24 hours a day, 7 days a week.

If you'd prefer to write out your question or concern, you can fill out a form on the "Contact Us" page on Amazon's website. You'll need to provide some basic information, like your name and email address, and then you can type out your message.

Does Amazon have 24/7 customer service for employees?

Yes, Amazon.com does have 24/7 customer service number for employees. The number is 1-888-892-7180. This service is available to help with any questions or concerns that an employee may have.

What if my Amazon package is lost?

If your Amazon package is lost, contact Amazon.com customer service at 1-888-892-7180. They will track down your package and figure out what happened to it. You can file a claim with Amazon's A-to-Z Guarantee, which covers customers for items that are either not received or are received damaged.

How do I contact Amazon about a refund?

If you need to contact Amazon about a refund, there are a few different ways you can do so. The first way is to email them directly at refunds@amazon.com. You will need to include your order number and the reason for the request in the email.

Another way to contact Amazon.com about a refund is through their live chat feature on their website. This is available 24 hours a day, 7 days a week. To access it, just go to Amazon’s Help page and click on the “Contact Us” button.

Finally, you can also call Amazon’s customer service number at 1-888-280-4331.

Does Amazon.com have a customer service phone number for affiliates?

If you're an Amazon.com affiliate, you know how important it is to stay on top of the latest affiliate trending news. Amazon.com offers a toll-free customer service number for affiliates. The number is 1-888-280-4331.

You can use this number to get help with any questions or concerns you have about your affiliate account, including account security concerns. The customer service reps are amazing.

If you're not an affiliate, you can still use this number to get general customer service support. However, be aware that some of the agents may not be familiar with the affiliate program and may not be able to provide as much detailed assistance. Contacting Amazon.com through the web and other means in the USA may be a better option for finding answers.

How to lookup a phone number on Google?

When you need to find a business's contact number, like for example Amazon's telephone number, the best place to start is with a search engine like Google. Just type in "Amazon phone number" and you'll see a list of helpful search results, and usually the Amazon.com contact number will be at the top of the page. This works for most company numbers.

If you're having trouble finding the right contact number, or if you're not sure which one to call, visit the company's site, e.g., Amazon's Customer Service page. You'll usually find a list of contact numbers for different countries as well as links to chat and email support on a company's site on the web.

Can you text message the Amazon phone number?

If you're like most people, you probably use your cell phone for just about everything. You can text your friends, order a pizza, and even hail a ride with just a few clicks. So, it's no surprise that many people wonder if they can text message the Amazon phone number.

Unfortunately, you cannot text message the Amazon phone number. The company does not have an SMS service set up for customer support. However, there are a few ways you can contact Amazon customer service.

You can call Amazon customer service at 1-888-280-4331. Representatives are available 24 hours a day, 7 days a week. You can also email Amazon customer service at cs@amazon.com. An Amazon.com, Inc. representative will typically respond to your inquiry within 24 hours.

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